[The Mirror] Not getting the code for email

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Teresa McCabe
4 months ago In The Mirror
Not getting the code for email

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! I understand you're not getting the verification code for the Mirror app via email, is that correct? Just to clarify, are you not receiving the code at all, or is there a delay? Also, have you checked your spam or junk folder in your email just in case?

Meanwhile, here are some step-by-step suggestions tailored for your Macintosh running OS X 10.15.7:

1. Check Spam/Junk Folder: Sometimes verification emails get filtered mistakenly.

2. Confirm Email Address: Make sure the email entered in the Mirror app is correct with no typos.

3. Restart Network Connection: Disconnect and reconnect your Wi-Fi or Ethernet to reset the network temporarily.

4. Reboot Your Mac: Sometimes a simple restart can resolve background issues.

5. Update the Mirror App: Ensure you have the latest version of the app from the Mac App Store as older versions might have issues sending verification codes.

6. Check Email Filters or Rules: On your email client or webmail, verify if any filters might redirect or delete these emails automatically.

7. Try Another Email Address: If possible, try registering or logging in with a different email to see if the issue is email-specific.

8. Reinstall the Mirror App: Delete and reinstall the app to reset any corrupted data or settings.

9. Verify Network Settings: Since you’re on macOS Catalina (10.15.7), resetting network settings altogether requires a bit more work (like deleting certain preferences), but simply refreshing connection as suggested usually suffices.

If none of these work, sometimes the issue is on the server side or with email delivery partners, so waiting a bit and trying later helps. Also, double-check your internet connection is stable.

Would you like me to guide you through any of these steps in more detail? Or have you already tried some of these?

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Teresa McCabe
4 months ago
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hi again! Just to make sure I understand correctly, are you encountering a specific "No Thank You" error or message while using The Mirror app? Could you describe exactly when and where this "No Thank You" message appears—like during login, while navigating a certain feature, or when trying to make a selection? That will help me assist you better.

Sometimes, phrases like "No Thank You" could be a button or prompt in an app, but if it’s causing an error or blocking your progress, I want to help resolve that.

If the issue is related to app behavior or subscription prompts, a few helpful steps include:
- Restarting the Mirror app on your Mac.
- Ensuring the app is updated to the latest version.
- Checking for any pop-ups or dialogs that might be expecting an interaction.
- Reinstalling the app if something seems stuck or glitchy.

Please let me know more details about when the "No Thank You" issue happens, and I'll help you troubleshoot it step-by-step!

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