Hi there! I see your Genius app isn’t connecting—let’s get that sorted out. Could you share a bit more about what happens when you try to open the app? For example, does it crash, show an error message, or just stay stuck trying to connect?

Meanwhile, I’ll guide you through some basic steps to troubleshoot app connection issues on your Android 10 WebKit device:

1. First, check your internet connection. Make sure your device is connected to WiFi or mobile data and that other apps can access the internet.

2. Try toggling your internet off and back on: turn off WiFi, then turn it back on, or switch to mobile data and see if the app connects.

3. Close the Genius app completely and then reopen it. Sometimes a simple restart helps re-establish connections.

4. Clear the app’s cache:
- Go to your device Settings > Apps > Genius app > Storage > Clear Cache.
This removes temporary files that may cause issues.

5. If clearing cache doesn’t help, clear app data (this resets the app settings):
- Settings > Apps > Genius app > Storage > Clear Data.
Be aware this may log you out or reset preferences.

6. Restart your phone after these steps.

If the problem continues, consider uninstalling and reinstalling the Genius app to ensure you have the latest version and no corrupted files.

Let me know which steps you’ve tried or if you see any error messages. We can then look into more advanced solutions from there!