Hi there! I understand you're seeing a "no internet connection" message in AppClose, even though you are connected. Let's work together to sort this out.
First, I’d like to gather some information to help identify the issue:
1. Are you connected to Wi-Fi or using mobile data? 2. Have you tried using other apps or browsing the internet to see if the issue is limited to AppClose? 3. Can you confirm if you have already tried restarting your device?
Once I have this information, I can provide more specific troubleshooting steps!
Thanks for the information! Since you’ve confirmed that you’re connected to the internet and other apps are working well, this might be related to settings specifically for AppClose. Let's try a couple of steps to see if we can resolve this:
1. Check AppClose Permissions: - Go to your iPhone’s Settings > Privacy & Security. - Tap on Local Network and ensure that AppClose has permission to access the local network.
2. Reset Network Settings: - Go to Settings > General > Transfer or Reset iPhone. - Tap Reset and select Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN and APN settings. - After resetting, reconnect to your Wi-Fi and try opening AppClose again.
3. Change DNS settings (A common fix for connectivity issues): - In Settings, go to Wi-Fi. - Tap the information button (i) next to your connected Wi-Fi network. - Scroll down to Configure DNS, change it from Automatic to Manual. - Add a DNS server like Google's: 8.8.8.8 and 8.8.4.4. - Save the changes and restart your device.
4. Reinstall AppClose: - If the above steps don’t work, try uninstalling and then reinstalling the AppClose app from the App Store.
Please try these steps and let me know if any of them help!
Comments
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I understand you're seeing a "no internet connection" message in AppClose, even though you are connected. Let's work together to sort this out.
First, I’d like to gather some information to help identify the issue:
1. Are you connected to Wi-Fi or using mobile data?
2. Have you tried using other apps or browsing the internet to see if the issue is limited to AppClose?
3. Can you confirm if you have already tried restarting your device?
Once I have this information, I can provide more specific troubleshooting steps!
I have tried everything, am connected to the internet and everything else is working fine
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Thanks for the information! Since you’ve confirmed that you’re connected to the internet and other apps are working well, this might be related to settings specifically for AppClose. Let's try a couple of steps to see if we can resolve this:
1. Check AppClose Permissions:
- Go to your iPhone’s Settings > Privacy & Security.
- Tap on Local Network and ensure that AppClose has permission to access the local network.
2. Reset Network Settings:
- Go to Settings > General > Transfer or Reset iPhone.
- Tap Reset and select Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN and APN settings.
- After resetting, reconnect to your Wi-Fi and try opening AppClose again.
3. Change DNS settings (A common fix for connectivity issues):
- In Settings, go to Wi-Fi.
- Tap the information button (i) next to your connected Wi-Fi network.
- Scroll down to Configure DNS, change it from Automatic to Manual.
- Add a DNS server like Google's: 8.8.8.8 and 8.8.4.4.
- Save the changes and restart your device.
4. Reinstall AppClose:
- If the above steps don’t work, try uninstalling and then reinstalling the AppClose app from the App Store.
Please try these steps and let me know if any of them help!