Hi there! I see you’re getting the message: “Something went wrong. We're experiencing some technical issues, but we're already working on resolving them” when trying to open the Urban Sports Club app on your iPhone with iOS 18.5. Let’s get this sorted for you.

To start, could you tell me if this started happening suddenly or after an update? Also, have you tried restarting the app or your phone so far?

Meanwhile, here’s a step-by-step approach to troubleshoot this:

1. Force Close the App and Reopen
Double-tap your home button or swipe up from the bottom (depending on your iPhone model) to see the app switcher. Swipe the Urban Sports Club app up to close it completely, then reopen it.

2. Check for Updates
Open the App Store, tap your profile icon at the top right, then scroll to see if there’s an update available for the Urban Sports Club app. If yes, update it and try again.

3. Check Network Connection
Ensure you are connected to a stable Wi-Fi or cellular network. You could try toggling Airplane Mode on and off to reset connections.

4. Restart Your iPhone
Hold the power button and slide to power off, then turn it back on and try the app once more.

5. Clear Cache by Reinstalling the App
If the above steps don't help, delete the Urban Sports Club app from your phone, then reinstall it fresh from the App Store. This often clears out any corrupted data causing issues.

6. Check App Permissions
Go to Settings > Urban Sports Club and make sure necessary permissions (like camera or location, if needed) are enabled.

7. Account Check
Sometimes the message comes if there’s a server-side issue or account-related glitch. Try logging out of your account within the app (if possible) and logging back in. If you can’t open the app at all, you might want to try logging in via a desktop browser to verify your account status.

If these steps don’t resolve the issue, it might be related to a temporary backend problem on our servers, which is being addressed by the technical team. I can also escalate this if needed.

Could you please try these out and let me know what happens? That way I can assist you better with the next steps.

Are you satisfied with this plan so far?