[NC Lottery Official] The EXTREME MONEY BLOWOUT ticket won't scan for the Lucky Rewards Second Chance Drawing

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Vicky Williams
2 months ago In NC Lottery Official
The EXTREME MONEY BLOWOUT ticket won't scan for the Lucky Rewards Second Chance Drawing

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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2 months ago

Hi there! I understand that your EXTREME MONEY BLOWOUT ticket isn't scanning for the Lucky Rewards Second Chance Drawing in the NC Lottery app on your Android 10 device. Let's work through this together.

First, just to clarify:
- Are you trying to scan the ticket using the NC Lottery Official app's built-in scanner?
- Is the ticket physically in good condition (no major wrinkling or damage that might affect scanning)?
- Have you tried scanning other tickets in the app, and do those scan successfully?

This info will help me tailor the next steps.

Meanwhile, here are some common things to try with the app scanner:

1. Restart the App: Close the NC Lottery app completely and reopen it. This can refresh the scanning function.

2. Clean the Camera Lens: Make sure your device's camera lens is clean and unobstructed for clear scanning.

3. Good Lighting: Try scanning the ticket in a well-lit area to help the camera capture the barcode or QR code better.

4. Manual Entry: If scanning fails, the app should allow you to manually enter the ticket number for the Second Chance Drawing. Look for an option to type in the ticket details.

5. App Update: Ensure your NC Lottery app is updated to the latest version from the Google Play Store. Sometimes scanning issues are resolved in updates.

6. Check Ticket Eligibility: Some promotions or tickets might not be supported for scanning in the app yet or at all. According to the NC Lottery info, the Extreme Money Blowout ticket might not be compatible for automatic scanning in the Lucky Rewards Second Chance Drawing section currently. You may need to enter those tickets manually or check the official rules for that promotion1 2.

Try these and let me know what happens. If it’s still not scanning and manual entry isn’t working, we can explore deeper troubleshooting or direct you to customer support. Does that sound good?

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