Hello! I understand your issue where, in Smarters Pro, the entire playlist is playing the same content even though the EPG (Electronic Program Guide) is showing the correct information. Let’s try to get this sorted out for you.

To clarify first—when you say “same content,” do you mean that selecting any channel from the playlist always plays the exact same stream or program? Also, are you using an M3U playlist, an XC (Xtream Codes) account, or something else to load your channels?

Meanwhile, here is a step-by-step approach to address the "same content on all channels" problem while EPG is correct:

1. Remove and Re-Add the Playlist or Account
Sometimes a corrupted playlist or account setup causes this issue.
- Remove your playlist/account from the Smarters Pro app completely.
- Make sure to copy the exact URL or credentials from your service provider (avoid typing errors).
- Re-add the playlist or account carefully, pasting the URL to avoid mistakes.

2. Check the Playlist URL Type
If you are using an M3U playlist, verify it’s not a static playlist with the same stream duplicated. If it’s an XC account, credentials might need to be refreshed.

3. Clear the App Cache and Data
Over time, cached data might cause playback errors.
- Go to Windows Settings > Apps > Smarters Pro > Storage > Clear Cache & Clear Data.

4. Verify Your Internet Connection
Although your EPG is updating, the streaming for video might require a stable and fast connection. Confirm your network has no restrictions or firewall blocking the streams.

5. Update the App
Check for the latest version of Smarters Pro and apply any updates to fix bugs related to playlist handling.

6. Try Refreshing the EPG and Playlist Refresh Interval
Even though your EPG looks correct, a mismatch in playlist refresh can cause playback issues. Go to Settings > EPG Settings and refresh the EPG; also, check the playlist refresh settings if available.

If you have already tried some of these steps, please let me know which ones so I can offer more advanced troubleshooting or alternative solutions.

Would you be able to share which type of playlist/account you are using and any recent changes you made before this issue started? That might help pinpoint the cause faster.

Looking forward to hearing from you! Are you satisfied with this initial troubleshooting plan?

same stream on all channels using XStream

Thanks for the details! Since you’re using an Xtream Codes (XStream) account and experiencing that every channel is playing the same stream, this is a known type of issue that often relates to the way the account or app is communicating with the IPTV server.

Here are some targeted steps to fix this problem in Smarters Pro on your Windows device:

1. Double-Check Xtream Codes Credentials
- Verify the username, password, and server URL you entered when logging in are exactly correct. A small typo can cause channels to map incorrectly.
- Sometimes providers change server URLs—make sure you have the latest from your IPTV provider.

2. Remove and Re-Add the Xtream Codes Account
- Remove the existing account from Smarters Pro.
- Close the app completely (exit rather than just minimizing).
- Re-launch the app and add your Xtream Codes details again.
- This can refresh token/session info that may have caused the same stream to appear.

3. Check for Smarters Pro Updates
- Make sure you're running the latest version of Smarters Pro on your Windows device. Updates can fix bugs with channel mapping and playback.

4. Clear Cache and Data of the App
- In Windows, go to Settings > Apps > Smarters Pro > Advanced options.
- Use "Repair" or "Reset" options to clear cached data that might be causing conflicts.

5. Test Your Network Connection
- Although EPG loads fine, unstable or restricted networks sometimes cause stream mapping issues.
- If you use a VPN, try turning it off or switching servers—it can interfere with your IPTV streams.

6. Check with Your IPTV Provider
- Sometimes the backend server misconfiguration or account suspension can cause these issues. Reach out to your IPTV provider to ensure your account is active and streams are assigned correctly.

7. Alternative: Use M3U Playlist if Supported
- If your IPTV provider offers an M3U playlist link as well, try adding that instead of Xtream Codes to see if the issue persists.

If after these steps the problem remains, it could be related to a recent app bug or a temporary server issue on your provider’s side. Let me know which steps you’ve tried or if you want me to guide you through any step in detail.

Here is a helpful resource that outlines similar Xtream Codes login issues and fixes: Here.

Are you satisfied with this solution so far?

i experience the same started 2 days ago.

1. did clear cache did not work
2. installed on a new device was working fine and hours later exact the same issue
3. On Andoid TV with tivimate everything works fine.

i experience the same started 2 days ago.

1. did clear cache did not work
2. installed on a new device was working fine and hours later exact the same issue
3. On Andoid TV with tivimate everything works fine.