Hi there! I see you’re having trouble receiving the setup code from the Dario Health app on your iPhone running iOS 18.6.2. Let’s get that sorted out together.
First, just to clarify: - Are you trying to receive the setup code via SMS or email? - Have you checked if the code might have landed in your spam or junk folder if it’s an email? - Also, have you confirmed that the phone number or email you entered is correct and active?
Once we have this info, here are a few things we can try to get that code through:
1. Check Spam/Junk Folder: If the code is sent by email, sometimes it ends up there, so it’s worth a quick look. 2. Resend the Code: In the app, there should be an option to resend the setup or verification code. Try that. 3. Verify Blocked Contacts and Messages Settings: On your iPhone, go to Settings > Phone > Blocked Contacts and Settings > Messages > Blocked Contacts. Make sure there’s nothing blocking messages from the app's number. 4. Network & Notification Settings: Confirm your iPhone has a stable internet connection (Wi-Fi or cellular data). Also, check Settings > Notifications > Dario and ensure notifications are enabled so you don’t miss any messages. 5. Restart Your iPhone: A simple restart can sometimes fix minor glitches related to receiving codes. 6. Reinstall the App: If none of the above works, try deleting and reinstalling the Dario Health app. This can clear any app-related bugs that may be interfering with the code delivery.
If you’ve tried these already, or the issue persists, let me know, and we can look deeper or consider contacting their support directly. They sometimes have backend issues or specific user account glitches that need manual intervention.
Does this sound doable? Let me know your situation, and we’ll go from there!
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Henry Adams
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Hi there! I see you’re having trouble receiving the setup code from the Dario Health app on your iPhone running iOS 18.6.2. Let’s get that sorted out together.
First, just to clarify:
- Are you trying to receive the setup code via SMS or email?
- Have you checked if the code might have landed in your spam or junk folder if it’s an email?
- Also, have you confirmed that the phone number or email you entered is correct and active?
Once we have this info, here are a few things we can try to get that code through:
1. Check Spam/Junk Folder: If the code is sent by email, sometimes it ends up there, so it’s worth a quick look.
2. Resend the Code: In the app, there should be an option to resend the setup or verification code. Try that.
3. Verify Blocked Contacts and Messages Settings: On your iPhone, go to Settings > Phone > Blocked Contacts and Settings > Messages > Blocked Contacts. Make sure there’s nothing blocking messages from the app's number.
4. Network & Notification Settings: Confirm your iPhone has a stable internet connection (Wi-Fi or cellular data). Also, check Settings > Notifications > Dario and ensure notifications are enabled so you don’t miss any messages.
5. Restart Your iPhone: A simple restart can sometimes fix minor glitches related to receiving codes.
6. Reinstall the App: If none of the above works, try deleting and reinstalling the Dario Health app. This can clear any app-related bugs that may be interfering with the code delivery.
If you’ve tried these already, or the issue persists, let me know, and we can look deeper or consider contacting their support directly. They sometimes have backend issues or specific user account glitches that need manual intervention.
Does this sound doable? Let me know your situation, and we’ll go from there!