Hello! I understand your CNN app on TV is not connecting. To help you better, could you tell me a bit more about your setup? For example, what kind of TV or streaming device are you using (like Apple TV, Roku, Fire TV, Smart TV brand), and are you getting any error messages?

Meanwhile, here are some general troubleshooting steps you can try:

1. Restart your devices: Unplug your TV (or streaming device), your modem, and your router from power. Wait about a minute, then plug the modem and router back in and wait until they connect fully to the internet. Then plug your TV or device back in and turn it on.

2. Check your internet connection: Make sure your TV or streaming device is actually connected to the internet. You can try another app or run a network test in the settings.

3. Update your app and device: Ensure your CNN app is up to date. You can delete and reinstall the CNN app to clear any corrupted data. Also, check that your TV or streaming device firmware is updated to the latest version.

4. Disable VPN if in use: If you're using a VPN, try disabling it as it can interfere with app connectivity.

5. Log out and log back in: Sometimes your login session can expire or get corrupted. Log out of the CNN app and then log back in with your TV provider credentials.

If you can provide your TV type or any error messages, I can guide you with more tailored steps. Are you with me so far? Would you like to start with these?

Here is the official CNN help page with similar suggestions if you want to review as well.