Hi there! I understand that you can open the CNN app on your iPhone, but when you tap on an article, it doesn’t open. Let’s see if we can get this sorted out for you.

To start, can you tell me if this happens with every article or just some specific ones? Also, have you already tried any fixes like restarting the app or your iPhone?

In the meantime, here are a few straightforward steps you can try:

1. Force Close and Reopen the App:
- Swipe up from the bottom of your screen and pause to open the app switcher.
- Find the CNN app and swipe it up to close it.
- Reopen the app and try tapping an article again.

2. Restart Your iPhone:
- Press and hold the side button and either volume button until the power off slider appears.
- Slide to power off and then turn your phone back on after a minute.

3. Check for App Updates:
- Open the App Store, tap your profile icon at the top right, and scroll to see if there’s an update for CNN. If yes, tap “Update.”

4. Reinstall the CNN App:
- Press and hold the CNN app icon on your Home screen until it jiggles, then tap the “Remove App” (trash icon) and confirm to delete it.
- Next, go to the App Store, search for CNN, and reinstall it.

5. Check Network Connection:
- Articles might not open if the network connection is spotty. Try switching between Wi-Fi and cellular data to see if it makes a difference.

If these don’t work, we can check your network settings or app permissions on your iPhone, and I’ll guide you from there.

Give these a try and let me know what happens! Are you satisfied with the solution I provided so far?