[Simple Radio] Not connecting

J
Janet
4 months ago In Simple Radio
Not connecting

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hi! I’d be happy to help you get Simple Radio connected. Could you tell me a bit more about the problem? For example, is the app not loading at all, not playing any station, or do you see any error messages? Also, are you on Wi-Fi or mobile data?

In the meantime, here’s a step-by-step approach we can try to get the connection working on your Android 10 device with the WebKit browser:

1. Check your internet connection: Make sure your Wi-Fi or mobile data is active and strong. Try browsing a website to confirm.

2. Restart the app: Close Simple Radio completely (remove it from your recent apps) and reopen it.

3. Restart your device: Sometimes a quick reboot refreshes network settings.

4. Clear app cache:
- Go to Settings > Apps > Simple Radio
- Tap Storage
- Press Clear Cache

5. Update or reinstall the app: If possible, go to the Google Play Store, check for updates for Simple Radio, or reinstall it. This can fix any corrupted files.

6. Check permissions and background settings: Ensure the app has permission to access the internet and is allowed to run in the background.

If after these steps it still won’t connect, it might be an issue with the radio station’s server or a wider service outage.

Let me know which steps you’ve tried, or if you have any specific messages or behaviors from the app, so I can guide you further!

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