[Ruzzle] No sound, all other sounds working on my phone. Just not Ruzzle.

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Buzz Nuckols
2 months ago In Ruzzle
No sound, all other sounds working on my phone. Just not Ruzzle.

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Emily Roberts

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2 months ago

Hi there! I see you’re having no sound specifically in the Ruzzle app on your phone, while other sounds work fine. Just to be sure, could you tell me if you’re using an iPhone or an Android device? Also, have you tried any steps so far to fix the sound issue, like checking the app volume or phone settings?

In the meantime, I’ll guide you through some common fixes that usually do the trick for apps like Ruzzle:

1. Check In-App Sound Settings: Open Ruzzle and look for any settings or gear icon where you can confirm the sound or music toggle is turned on.

2. Check Phone’s Silent Mode or Do Not Disturb: Sometimes, silent mode or Do Not Disturb can mute game sounds but not other apps. On iPhone, the side switch or Control Center toggle controls silent mode. On Android, check quick settings for sound profiles.

3. Restart the App and Device: Close Ruzzle completely by swiping it away from recent apps, then reopen it. If that doesn’t help, restart your phone.

4. Update or Reinstall the App: Make sure Ruzzle is updated to the latest version. If needed, uninstall and reinstall it to clear any corrupt settings.

5. Check Phone Volume Settings: While playing, use volume buttons to raise media volume. Sometimes system volume and media volume can behave separately.

If none of these solve the problem, especially since you say all other sounds work fine, it might be specific to how Ruzzle interacts with your device’s OS or browser (you mentioned WebKit on Windows 10 which is interesting—can you clarify if you’re playing the game through a web browser on your Windows device instead of a phone?). This will help me tailor the steps better.

Let me know what you find or if you need help with any of these steps!

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