If the ShopRite app is losing internet connection despite having mobile data, there are several common causes and solutions you can try:

- Grant Internet Access: Ensure the ShopRite app is allowed to use mobile data. On your device, go to Settings > Cellular/Mobile Data, find ShopRite, and make sure access is toggled ON7.

- Restart and Reconnect: Sometimes, force closing and restarting the app, or disabling and re-enabling your mobile data, can resolve temporary glitches16.

- Update the App: Outdated versions may have compatibility issues. Go to the app store, search for ShopRite, and tap Update if available257.

- Clear Cache/Data: Corrupted cache or data can disrupt connectivity. In Settings > Apps > ShopRite, clear the cache and, if needed, clear data2357.

- Reinstall the App: If issues persist, uninstall and reinstall the ShopRite app to ensure a fresh installation12.

- Check For Broader Outages: Occasionally, ShopRite’s servers or website may be down, making the app unusable regardless of your connection. You can check real-time status on outage tracking sites4.

- Reset Network Settings: If only some apps are affected, you might need to reset your phone’s network settings or access point names (APNs)36.

- Test Your Mobile Data: Verify mobile data is actually working by opening a website in your browser. If data isn’t working outside the app, the problem may be with your provider or phone settings36.

If you go through these steps and the issue persists, it could be a temporary server-side problem with ShopRite, in which case waiting and trying again later is advisable4.