Hi! I understand you're missing the Photo Translator feature in your Earjoy Intelligence app after upgrading. Let's try to get to the bottom of this.

Could you tell me a bit more about your upgrade? Was it a recent update to the Earjoy app on your Windows device, or did you upgrade the OS or device as well? Also, did you notice any changes in the app interface or functionality besides the Photo Translator missing?

Meanwhile, from what I know, sometimes after app updates, features can be moved, renamed, or temporarily removed for improvements or fixes. It's also possible the Photo Translator feature might now require a separate download or a reactivation in the app settings.

Here are some steps we can try:
1. Open the Earjoy Intelligence app and carefully check all the tabs or menu sections to see if Photo Translator has shifted location or name.
2. Verify in the app’s settings if there is any option to enable or download additional language packs or features related to photo translation.
3. Check for any additional updates or plugins for the app that may not have been installed automatically.
4. If the app offers an account login or profile section, log in and see if the feature appears after signing in.

If none of these reveal the Photo Translator, could you let me know the exact version number of your Earjoy app? I can then check if this version has reported changes to that feature.

Would you mind sharing these details so we can work through this together?