Hi! I see you're having trouble logging into your HDWiFiCamPro app after reinstalling it, showing "password or username incorrect." Let's work through this together.

First, just to clarify:
- Are you sure you’re entering the correct username and password you used before reinstalling?
- Have you tried using the default login credentials to see if that works?

To help you out, here are some steps:

1. Default Credentials: Right after reinstalling, if your previous login doesn't work, try using the default username and password for HDWiFiCamPro:
- Username: Camera
- Password: 6666
This is often the reset default in case the camera or app credentials were reset during the reinstall or camera reset process1 3.

2. Password Case Sensitivity: Make sure caps lock is off or on correctly, as passwords are case sensitive.

3. Reset Camera to Factory Settings:
If neither your old credentials nor the default work, you may need to reset your camera to factory defaults. This usually involves pressing and holding a reset button on the camera for about 15-30 seconds. This resets the stored username and password back to default, enabling login with default credentials again4.

4. Check Account and App Cache:
Sometimes, the app can cache incorrect credentials. You could try:
- Clearing the app’s cache and data via your Android Settings app.
- Uninstalling and reinstalling again after clearing cache if needed.

5. Network Connection:
Confirm your phone is connected to the same Wi-Fi network that the camera uses, as incorrect network connectivity can lead to login errors.

If you tell me what you’ve tried so far or whether you remember changing the password before reinstalling, I can adjust guidance for you accordingly.

Are you able to try the default username and password or perform a reset? Let me know how it goes!

Default username and password not working

Thanks for letting me know the default username "Camera" and password "6666" aren’t working. Let’s dig a little deeper.

Since the default credentials aren't working, it likely means the password or username has been changed or the camera isn't reset properly.

Here are the next steps to try:

1. Perform a Full Factory Reset on the Camera:
- Locate the reset button on your camera (usually a small pinhole).
- Press and hold it firmly for about 15-30 seconds while the camera is powered on.
- This should reset the camera’s username and password back to default (Camera / 6666).

2. After Reset, Wait for the Camera to Restart:
- Sometimes, the camera needs a minute or two after resetting to fully reboot and accept default credentials.

3. Retry Logging Into the App:
- Use the default username: Camera
- Default password: 6666

4. Check if Your App is Up-to-Date:
- Ensure your HDWiFiCamPro app is the latest version from Google Play to prevent compatibility issues.
<brIf the reset is unsuccessful or still doesn’t accept default login, it might require a firmware update or there could be a hardware issue.

Would you be able to try the reset again carefully? If you need, I can guide you through the reset button location and process based on your camera model.

Let me know how it goes!

How to reset HDWiFiCamPro login details?

Thanks for asking how to reset the HDWiFiCamPro login details. Here's the straightforward way to restore your camera to its default username and password:

1. Locate the RESET or MODE button on your camera. This is often a small hole that may require a pin or paperclip to press.
2. With the camera powered on, press and hold this RESET/MODE button for about 5 to 6 seconds.
3. You should see the camera’s indicator light flash or change—this signals the camera is entering factory reset mode.
4. After the reset completes, the camera will reboot and restore all settings, including login credentials, back to factory defaults.
5. Now try logging in again with the default username Camera and default password 6666.

This method restores the camera’s login info, allowing you to access it fresh if you forgot or changed your credentials earlier1 2 3 6.

If you want, I can guide you through the reset step-by-step based on your model. Just let me know! How do you want to proceed?

Troubleshooting HDWiFiCamPro login issues

¡Hola! Veo que quieres saber cómo solucionar problemas de inicio de sesión en la aplicación HDWiFiCamPro. Te ayudaré con algunos pasos claros para resolver estos inconvenientes en tu dispositivo Android con la versión 10.

Aquí tienes una guía práctica para solucionar problemas de inicio de sesión:

1. Verifica las credenciales
- Asegúrate de que el nombre de usuario y la contraseña sean los correctos. Recuerda que son sensibles a mayúsculas y minúsculas.
- Prueba con el usuario y contraseña por defecto:
- Usuario: Camera
- Contraseña: 6666

2. Reinicia la cámara haciendo un restablecimiento de fábrica
- Localiza el botón de reset (normalmente un pequeño agujero en el dispositivo).
- Mantén presionado el botón por unos 5-30 segundos mientras la cámara está encendida hasta que veas que el dispositivo indica que se reinicia (luz parpadeando o cambio de color).
- Esto restaurará el usuario y contraseña a los predeterminados, eliminando cualquier configuración previa modificada.

3. Comprueba la conexión Wi-Fi
- Asegúrate de que el teléfono esté conectado a la misma red Wi-Fi 2.4 GHz que utiliza la cámara, ya que la mayoría de estas cámaras no funcionan con 5 GHz.
- Desconéctate y vuelve a conectarte a la red Wi-Fi para refrescar la conexión.

4. Actualiza o reinstala la app HDWiFiCamPro
- Desde Google Play, asegúrate de tener la última versión de la app.
- Si tienes problemas persistentes, desinstala la aplicación, borra caché y reinicia el teléfono antes de instalarla nuevamente.

5. Limpiar caché y datos de la app
- Ve a “Ajustes” → “Aplicaciones” → “HDWiFiCamPro” → “Almacenamiento” → “Borrar caché” y “Borrar datos”. Esto ayuda si la app quedó bloqueada en alguna configuración incorrecta.

6. Crear una nueva cuenta o añadir cámara manualmente
- Si el problema es con la cuenta, intenta crear un usuario nuevo en la app.
- También puedes añadir la cámara manualmente usando la dirección IP local de la cámara si sabes cómo obtenerla.

7. Consultar vídeos tutoriales o soporte
- Hay varios videos donde se explica paso a paso cómo configurar la cámara y solucionar problemas específicos del inicio de sesión. Por ejemplo, este video en español puede serte útil: Setup Camera Hdwificampro Problem Solving 1.

Si después de estos pasos sigues con problemas, por favor dime qué exactamente pasa cuando intentas iniciar sesión (¿recibes un mensaje de error, se cierra la app, no aparece la cámara?), y si puedes indicarme el modelo exacto de tu cámara, para darte una guía más precisa.

¿Quieres que te ayude a seguir alguno de estos pasos? ¿O tienes otro detalle para compartir?

Factory reset procedure for HDWiFiCamPro

Hi! You’re asking for the factory reset procedure for the HDWiFiCamPro app. Here’s the simple and official way to restore your camera to factory settings:

1. Power on your camera.
2. Locate the MODE/RESET button on the camera. This is usually a small button or pinhole on the camera body.
3. Press and hold the MODE/RESET button for about 5 seconds.
4. You'll notice the camera's indicator light blinking or changing—this signals it’s entering factory reset mode.
5. The camera will reboot, restoring all settings, including username and password, back to factory defaults.

After the reset, try logging into the app using the default credentials:
- Username: Camera
- Password: 6666

If you need to see a visual demonstration, there are helpful videos available that show this reset process step-by-step.

This method works for most HDWiFiCamPro camera models and is confirmed by official manuals and instructions1 2 6 9.

Would you like me to help you through this process in detail?

Troubleshooting issues with HDWiFiCamPro app reset

Hi! If you’re looking for a troubleshooting guide specifically for resetting the HDWiFiCamPro app and camera, I can walk you through the key steps based on official instructions and common issues users face after resetting:

1. Perform a proper factory reset on the camera:
- With the camera powered on, press and hold the MODE/RESET button (usually a small pinhole button) for about 5 to 6 seconds.
- You should see the camera’s indicator light flash or change, confirming the reset is successful.
- The camera will reboot and restore all settings to factory defaults, including username (default: Camera) and password (default: 6666)1 2 4.

2. After reset, ensure the camera is connected to Wi-Fi properly:
- Connect your phone to the same 2.4 GHz Wi-Fi network that the camera will use (most HDWiFiCamPro cameras do not support 5 GHz).
- In the app, try adding the camera fresh using its QR code or IP address if available.

3. Clear the app cache and data on your Android device:
- Go to Settings > Apps > HDWiFiCamPro > Storage > Clear Cache and Clear Data.
- This helps remove any old or corrupted login info that may cause login failures after reset.

4. Reinstall or update the HDWiFiCamPro app:
- Ensure you have the latest version from Google Play to avoid compatibility issues.

5. Login using default credentials:
- Username: Camera
- Password: 6666

6. If login still fails:
- Double-check that the camera is fully reset and rebooted.
- Ensure no network firewall or router settings block the camera’s connection.
- Try to add the camera manually via IP if you can find it on your network.

7. Refer to tutorial videos and manuals:
- There are useful walkthroughs like this video on YouTube that show setup and reset procedures step-by-step: Setup Camera Hdwificampro Problem Solving 3.

If you follow these steps and still have issues, please tell me more about what exactly happens after reset—any error messages or app behavior—and I can guide you further. How would you like to proceed?