[HDWiFiCamPro] Says has bug. try updating app after developer provdes a fix

J
Joe
1 year ago In HDWiFiCamPro
Says has bug. try updating app after developer provdes a fix

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Emily Roberts

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1 year ago

Hi there! I understand you're experiencing an issue with the HDWiFiCamPro app indicating there may be a bug and to try updating it after the developer provides a fix. Let’s try to get to the bottom of it!

To better assist you, could you please provide a bit more detail?
- Are you experiencing issues with viewing footage, or is there something specific that doesn't seem to be working?
- What version of the HDWiFiCamPro app are you currently running?
- Have you checked if your app is up to date already?

Once I have that information, I’ll guide you through some steps or help you figure out the next best course of action.

J
Joe
1 year ago

not sure which version. couple years old. App does not stay open

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for the additional details! Since your HDWiFiCamPro app is a couple of years old and isn't staying open, we should definitely try to check for updates and see if that helps resolve the issue. Here’s a step-by-step approach to tackle this problem:

1. Check for Updates:
- Open the app store on your device (Google Play Store for Android or Apple App Store for iOS).
- Search for "HDWiFiCamPro."
- If there's an option to update, go ahead and update to the latest version.

2. Clear Cache (for Android users):
- If you’re on Android, go to Settings > Apps > HDWiFiCamPro.
- Tap on "Storage" and then select "Clear Cache."
- Restart the app to see if it opens without issues.

3. Reinstall the App:
- If the app still doesn't stay open, try uninstalling it and then reinstalling it from the app store.
- Make sure to back up any important settings or videos before doing this.

4. Check for Device Updates:
- Sometimes, updates to your device's operating system can also resolve app issues.
- Go to your device settings and check for any pending updates.

5. Compatibility Issues:
- Since your version is a couple of years old, there’s a chance it may not be compatible with newer updates of the OS. You might want to consider downloading an older version of the app if issues persist. You can find older versions of HDWiFiCamPro here if you’re using an Android device.

Let me know how these steps work out for you! Are you satisfied with the solution I provided? If not, we can explore further options together.

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