Hi there! I see you're getting an "unknown error" when trying to use the camera in the HDWiFiCamPro app on your Android 10 device. I'd be happy to help you sort this out. To start, could you tell me if this error started recently or if it happens every time you open the app? Also, have you tried any fixes so far, like restarting the app or your device?

In the meantime, I can guide you through some common steps to try and fix camera-related errors:

1. Restart Your Device: Sometimes a simple reboot clears up app glitches.

2. Clear the App Cache and Data: Since your device is Android 10, here’s how:
- Go to Settings > Apps & notifications > See all apps.
- Find and tap on HDWiFiCamPro.
- Tap Storage & cache.
- Tap Clear cache first, then Clear storage/data.
- Restart your phone and try the app again.

3. Check for App Updates: Open the Google Play Store, search for HDWiFiCamPro, and see if there’s an update available. Sometimes the latest version fixes bugs like this.

4. Test Another Camera App: Open the built-in camera or another app that uses the camera to make sure the device’s camera itself is working properly.

5. Remove Any SD Card (if applicable): Some users have reported that removing the memory card temporarily allowed the camera app to work again, in case there's a conflict.

If after these steps the issue still persists, there might be a deeper conflict between the app and your device’s camera system. In that case, I can help you check for further troubleshooting options, or assist with contacting our tech team.

Let me know what you’ve tried, and how it goes with these first steps!

Camera not working, displays unknown error

Thanks for your patience! Since your HDWiFiCamPro app is showing an "unknown error" with the camera, let’s go over some focused steps based on known solutions and common issues:

1. Restart Camera and Smartphone
Power off both your camera and phone completely. Wait about 10 seconds and turn them back on. This can clear temporary glitches.

2. Verify Wi-Fi Connection
Make sure your phone is connected to the camera's dedicated Wi-Fi network (usually named after the camera UID), not a different router or network. Sometimes the app needs to be connected directly to the camera first to work properly.

3. Reset the Camera Hardware
Locate the reset or mode button on your camera. Press and hold it for about 6 seconds until the camera's indicator light flashes. This will reset the camera to default settings and activate AP mode for re-setup.

4. Give Time for Camera to Restart
After reset, wait up to 5 minutes to let the camera come back online fully before trying the app again.

5. Check App Permissions
On your Android device, go to Settings > Apps > HDWiFiCamPro > Permissions, and ensure the app has access to the Camera, Microphone, Location, and Storage. Missing permissions can cause errors.

6. Update or Reinstall the App
Make sure your app is the latest version from the Play Store. If issues persist, uninstall and reinstall it to clear any corrupted files.

If after these steps the problem continues, the issue might be with the camera firmware or hardware. In that case, I can guide you to check for firmware updates or help contact our technical support for warranty or repair options.

For a detailed visual guide on setup and troubleshooting, this official video from HDWiFiCamPro support may help: Setup Camera HDWiFiCamPro - YouTube

Would you like me to walk you through any of these steps in more detail? How far along are you with trying these so far?