Hi there! I understand you're having trouble with the loading screen in the Kiss Kiss game on your Windows 10 device. Let’s work through a few steps to troubleshoot and hopefully resolve this issue together.

1. Close and Reopen the Game: Sometimes simply closing the game and reopening it can fix temporary loading problems. You can do this by right-clicking on the Kiss Kiss app in the taskbar and selecting "Close window," then reopening it.

2. Restart Your Device: If closing the game doesn't work, try restarting your computer. Hold down the power button and select Restart. This can clear up any minor glitches.

3. Check Internet Connection: Make sure your internet connection is stable. If you're using Wi-Fi, consider connecting directly with an Ethernet cable if possible. Sometimes a weak or unstable connection can cause loading issues.

4. Update the Game: Ensure that you're using the latest version of the Kiss Kiss game. If there’s an update available, download and install it.

5. Check Permissions: Sometimes app permissions can cause issues. Make sure the game has the necessary permissions to run. You can check this in your settings.

If these steps don’t resolve the issue, I may need to look into more advanced troubleshooting or if there are any outages affecting the game. Are you able to try these steps, and let me know how it goes?