[Weverse] I commented on txt live but can't because I am doing first time I verify give phone number and county

M
Moa
10 months ago In Weverse
I commented on txt live but can't because I am doing first time I verify give phone number and county

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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10 months ago

Hi! I see you're trying to comment for the first time on TXT Live in the Weverse app and are stuck on verifying your phone number and country. Let’s get this sorted out together.

To help clarify:
- Are you not receiving the SMS verification code after entering your phone number and country?
- Or is the system not accepting your phone number or country selection at all?
- What country and phone number format are you using?

Usually, for Weverse first-time phone verification, here’s what works well:

1. Double-check the country code you select before entering your phone number. It should match your phone number's country prefix exactly. For example, for the US, the country code is +1.
2. Make sure to input the phone number WITHOUT the leading zero after the country code. For instance, if your number is 0123456789, enter it as +1 123456789 (assuming +1 is your country code).
3. Look for a green checkmark or confirmation indicator next to the phone number field before submitting. Some users miss this step where the input is not recognized until that check turns green.
4. Verify that your phone network allows SMS from unknown numbers, and you have a good signal to receive the code.
5. If you don’t get a code in a few minutes, try resending it. Sometimes SMS delivery can be delayed.
6. Make sure your Weverse app is updated to the latest version available on your Android device to avoid software glitches.

If after these steps you still don't receive the SMS code, it might be due to regional restrictions or temporary server issues. In that case, restarting the app or your device can sometimes help.

Could you please tell me which step you are currently having trouble with, or if you’ve already tried some of these? That way, I can guide you more precisely.

Also, I noticed Weverse implemented SMS verification to keep the community safe and may require this verification once before commenting or posting2.

Let me know more details, and we’ll get you commenting right away!

M
Moa
10 months ago

I don't get sms verification 😭

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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10 months ago

Thank you for letting me know you’re not receiving the SMS verification code. Let’s try some specific steps to address this issue on your Android device.

Here’s what to do step-by-step:

1. Check Network Signal & SMS Settings:
Make sure your phone has a strong network signal and can receive SMS from unknown numbers. Sometimes, SMS from services like Weverse might be blocked or filtered.

2. Restart Your Device:
A simple restart can refresh network settings and maybe fix any temporary glitches blocking the SMS.

3. Wait and Retry:
SMS delivery can sometimes be delayed due to network congestion or server load. Wait about 30 minutes and try requesting the code again.

4. Try a Different Phone Number (if possible):
If you have another phone number or a family member’s number, try verifying using that to see if the issue is specific to your current number.

5. Clear Weverse App Cache:
On your Android device, go to Settings > Apps > Weverse > Storage > Clear Cache, then try the verification process again. This helps remove any corrupted temporary data.

6. Update the Weverse App:
Ensure you are using the latest app version from the Google Play Store, as updates often fix bugs related to verification.

7. Check for Regional Restrictions:
Some regions or carriers may block automatic SMS verification. If you suspect this, you might need to contact your mobile carrier to confirm that SMS from short codes or international numbers is allowed.

If after trying these steps you still don’t get your SMS code, it’s often a temporary issue related to Weverse’s SMS service or your carrier. You can also consider registering with a different number as a workaround1 2.

Please try these suggestions and let me know which step you’re at or if anything changes. We’ll keep working on it! Are you satisfied with the solution I provided so far?

M
Moa
10 months ago

I have vivo And after click on required there is no option of anything not request or any thing

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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10 months ago

Thank you for the info about your Vivo device and that after clicking “required” you don’t see any options like “request” or anything else. That sounds like a UI or app response issue, possibly specific to your device or app version.

Let’s try some steps tailored for your Vivo Android 10 setup to fix this:

1. Check App Permissions:
On Vivo devices, sometimes permission settings can block certain app features from showing up. Go to Settings > Apps > Weverse > Permissions and make sure all permissions, especially related to SMS, storage, and phone, are allowed.

2. Clear Cache and Data:
Clearing cache can resolve UI glitches:
- Go to Settings > Apps > Weverse > Storage
- Tap Clear Cache and then Clear Data (Note: Clearing data will log you out, so keep your login info handy).
- Restart the app and try again.

3. Update or Reinstall the Weverse App:
Make sure you have the latest version from Google Play. If you do, try uninstalling and reinstalling it. Sometimes app files get corrupted and a fresh install can fix missing UI buttons.

4. Try Using Weverse in a Mobile Browser:
Since you mentioned WebKit and Android 10, you can try logging into https://weverse.io from your mobile browser (like Chrome or the Vivo’s native browser) and attempt verification or commenting there. Sometimes the app version has bugs specific to certain devices.

5. Check Internet Connection:
Make sure you have a stable wifi or mobile data connection. An unstable connection can cause incomplete loading of UI elements.

6. Restart Your Device:
A simple restart can refresh system services that might be blocking UI interaction.

If you try these and still see no options after clicking the required verification step, it might be a device-specific compatibility issue. In that case, contacting Weverse support directly at [email protected] with details of your device and issue will be helpful.

Please give these a try and let me know what happens. Are you satisfied with the guidance so far? I’m here to help you get this working!

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