Hi there! I understand you're having trouble getting back into the Ucon app's dual mode settings after accidentally turning off dual mode, and now you're stuck on a screen showing a picture of the pi.

Just to clarify a bit more before we proceed, when you say "dual mode," are you referring to a specific feature or setting within the Ucon app? Also, is this picture of the pi showing up right when you open the app or when you try to access settings? And have you tried restarting the app or your device yet?

Once I have a bit more detail, I can guide you through the best way to get you back to the settings page. Meanwhile, here’s a general approach we can try:

1. Restart the application: Close Ucon completely and open it again. Sometimes that clears temporary glitches.

2. Clear app cache/data: Since you’re on Windows 10 and using a WebKit environment, if this is a web-based app, try clearing the browser cache or history related to the app. That can sometimes restore default behaviors.

3. Reset to default settings through the app: If there is any visible menu or buttons on the pi image screen, check if there is an option to reset or return to basic settings.

4. Reinstall the app: If nothing else works, try uninstalling and reinstalling the Ucon app. This often resets the app to default and may restore access to settings.

5. Check if there is an option on the hardware or device itself to reset or bypass dual mode.

If you’ve already tried these, please let me know, and I can help you with more advanced troubleshooting steps.

Also, if you want, I can look up more specific instructions tailored to the Ucon app's "dual mode" and settings page behavior. Just let me know!

feature in the app and when I click on camera and hit setting I get the pig

Thanks for clarifying! So, when you try to access camera settings in the Ucon app, instead of the settings page, you see an image of a pig. That definitely sounds unusual.

Based on what you've described and what I found, this "pig" image might actually be a placeholder or an error state used by the app to indicate something went wrong or that a specific mode (like dual mode) must be enabled to access those settings. Sometimes apps show quirky or symbolic images to signal that a certain feature is inaccessible without an explicit message.

Here’s what I suggest to fix this:

1. Toggle Dual Mode back on: Since turning off dual mode caused this, try to turn it back on. Look for any option in the main app interface or settings related to mode switching. This can unlock access to settings again.

2. Restart the app: After enabling dual mode, close and fully restart Ucon to refresh the interface.

3. Clear app cache: If using a web-based app through WebKit, clear your browser cache for the Ucon app. That can clear any stuck states.

4. Update the app: Make sure you’re running the latest version of Ucon. Developers sometimes fix quirks involving UI or hidden error states in updates.

5. Try a fresh login: Log out and back into the app, which can reset user-specific modes.

If these don't resolve the problem, or if the app doesn't provide a clear way to toggle dual mode, you may want to try reinstalling the app to reset settings.

Lastly, if the "pig" screen is a known error or placeholder within the app, Ucon's support team might have a direct fix or explanation. You can contact support at [email protected] for specialized help on this.

Give these a try, and let me know how it goes! Are you satisfied with this approach?

all i get now is the pig since cache and logout

Thanks for letting me know that clearing cache and logging out haven't solved the issue and the pig image still blocks your access to settings.

Based on what I've found, this pig image is likely a placeholder or error screen tied to a server or app-side issue rather than just a local glitch. Some other Ucon users have reported receiving server errors or being locked out of app features showing unusual images or icons like this1.

Here’s what I recommend next:

1. Perform a hard reset on the Ucon device itself if possible.
There’s a video guide on how to hard reset certain Ucon devices (like 4G trail cameras) which might also restore default communication and settings modes and clear errors2. Look for a small reset button or a specific reset sequence in the device manual.

2. Check your network connection and permissions.
Sometimes apps can show error or placeholder images because they fail to communicate with the server, especially after cache clear or logout. Make sure your device is connected to a stable network.

3. Wait to see if it is a temporary server-side problem.
Since there’s mention of server errors affecting multiple users at times1, the pig image might mean the app can’t fetch your settings currently.

4. Contact Ucon support directly at [email protected] if it persists.
They can provide backend diagnostics or escalate the issue for a fix.

If you want, I can assist you with the hard reset process or check your network and app version to be sure everything's up-to-date.

Are you comfortable attempting the hard reset on your device now? Or would you like help contacting support? Let me know how you want to proceed!