Hi there! I see you're experiencing a black screen on live view in the Ucon app. Let's work together to get this sorted out. Could you tell me a bit more? For example, does this happen with all cameras or just one? Also, have you been able to see the live view before, or is this a new issue? And is the app otherwise working fine, like recordings playing back okay?

In the meantime, here’s a simple step-by-step approach we can try:

1. Restart the App and Your Device
Sometimes the simplest fix is closing the app completely (from recent apps) and reopening it. Also, restart your Android device to clear any temporary glitches.

2. Check Camera Permissions
Go to your Android settings → Apps → Ucon app → Permissions, and make sure the app has permission to use the camera and storage.

3. Switch the Camera Account Login
There is a known workaround where creating a new admin login account on the camera itself and then using that in the Ucon app can resolve black screen issues on live view.

4. Re-add the Camera in the App
In the live view window in the app, there’s often a way to “Edit View” or manage camera sources. Try removing and adding the camera again. Sometimes the app loses the connection or settings to the camera live feed.

5. Check Network Connection
Make sure your device and cameras have stable internet access. A weak connection can cause the live stream to fail while recordings still come through.

If you’ve already tried any of these steps or if you’re seeing any error messages, let me know, and we can dig deeper with advanced settings or check for updates. In some cases, power supply issues or compatibility with network devices (like PoE switches) can cause the black screen, but since you’re on Android OS 10 and WebKit, we’ll prioritize app and camera communication first.

How does that sound? Have you tried any of these, or would you like to try together?