Hi there! I see your Babbel app is getting stuck on the "hello" starting screen on your Android 10 device using a WebKit-based browser. Let's work through this together to get it moving again.

To start, could you tell me if this happens every time you open the app? Also, have you already tried closing and reopening it or restarting your device?

Meanwhile, here are some simple steps you can try:

1. Force Close and Restart the App
Go to your device's Settings > Apps > Babbel > Force Stop. Then open the app again to see if it progresses past the "hello" screen.

2. Check Your Internet Connection
Since the app needs a stable internet connection to load properly, try turning your Wi-Fi or mobile data off and back on again. You could also try switching between Wi-Fi and mobile data to rule out connection issues.

3. Clear App Cache and Data
Sometimes corrupted cache can cause loading problems:
- Go to Settings > Apps > Babbel.
- Tap on Storage.
- Tap Clear Cache and then Clear Data (note: clearing data will log you out, so have your login info ready).
Then reopen the app.

4. Update the App
Make sure your Babbel app is up-to-date via the Google Play Store, as older versions can have startup issues.

5. Reinstall the App
If none of the above helps, uninstall Babbel completely and reinstall it from the Google Play Store.

If you've already tried some of these or nothing changes, please let me know so I can guide you through more advanced checks. Sometimes app issues can be tied to account login or server-side hiccups, which we can explore next.

Does this make sense so far? Would you like me to walk you through any of these step-by-step?

The app keeps getting stuck in the "hello" starting screen and doesn't go beyond that