[VeryFit] Watch not turning on

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lapell
8 months ago In VeryFit
watch not turning on

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Emily Roberts

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8 months ago

Hi there! I understand your VeryFit watch is not turning on, and I’d like to help you get it working again. To start, could you tell me a bit more? For example, is the screen totally black, or do you see any signs like a logo or lights when you try to turn it on? Also, have you tried charging it recently, and if so, did the charging indicator show up?

While I wait for those details, here are some straightforward steps you can try:

1. Charge the Watch Fully: Sometimes the battery can be completely drained. Connect it to the original charger and leave it to charge for at least 30 minutes. Ensure the charger and cable are working properly.

2. Restart the Watch via App:
- Open the VeryFit app on your Windows device or phone.
- Go to the User section, then System Setting.
- Tap “Restart Device” to reset the watch remotely.

3. Unbind and Rebind the Watch:
- From the app, unpair (unbind) the watch.
- Turn off Bluetooth and then turn it back on.
- Pair the watch again with the app as a new device.

4. Manual Reset: If available and your watch has a reset button or specific button combination for resetting (often pressing and holding the power button for about 10-15 seconds), try that.

If none of these steps help, the issue could be hardware-related—like a faulty battery or screen—and might require further repair.

Please try these and let me know how it goes or if you noticed any signs on the screen when attempting to turn it on. That will help me guide you more precisely!

Are you able to see anything when you press the power button or connect it to the charger?

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