[Connected2.me] Send’s button hidden from a loading symbol

S
SimoneNiccolai2
9 months ago In Connected2.me
Send’s button hidden from a loading symbol

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
9 months ago

Hi there! It sounds like you're having an issue where the Send button in the Connected2.me app on your iPhone is hidden or replaced by a loading symbol, making it impossible to send messages. I'd like to help you get that sorted out.

To start, could you tell me:
- Has this issue just started happening, or has it been ongoing?
- Does the loading symbol stay on indefinitely, or does it go away after some time?
- Have you tried any steps so far, like closing or restarting the app?

Once I get a bit more info, I can walk you through some steps to fix it. In the meantime, here are some initial simple checks that often resolve such problems:

1. Force close and reopen the app:
- Swipe up from the bottom (or double press the Home button if your iPhone has one) to bring up the app switcher.
- Swipe the Connected2.me app off the screen to close it.
- Open the app again and check if the Send button appears normally.

2. Restart your iPhone:
- Hold the side button and either volume button until the power slider appears.
- Slide to power off, wait 30 seconds, then turn it back on.

3. Check your network connection:
Sometimes a weak or unstable internet connection causes the app to get stuck loading. Try switching between Wi-Fi and cellular data and see if that helps.

If the problem persists after those steps, we can try a few more advanced approaches like clearing the app cache (if available), checking for app updates, or reinstalling the app.

Let me know how these initial steps go, or if you’ve already tried anything!

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
9 months ago

Thanks for sharing your question about the Send button in Connected2.me being hidden by a loading symbol. Based on what I've found and considering your iOS 18.6.2 device, here’s a focused set of solutions to try that have helped others with similar issues:

1. Force Close and Reopen the Connected2.me app
This step clears temporary glitches that can cause the send button to be replaced by a loading spinner.
- Swipe up from the bottom of your screen to access the app switcher.
- Swipe the Connected2.me app window off the screen to close it completely.
- Open the app again and check if the Send button is back.
This fix is often effective and is the simplest first step1.

2. Restart Your iPhone
Sometimes, minor software hiccups can cause interface elements like buttons to freeze.
- Hold the side button and volume up button until the power off slider appears.
- Slide to power off, wait about 30 seconds, then turn your phone back on.
- Open Connected2.me and see if it fixed the problem6.

3. Check Your Network Connection
A weak or unstable internet connection might cause the app to get stuck loading, replacing interactive elements like the Send button with a loading symbol. Switch between Wi-Fi and cellular data to test.

4. Update or Reinstall the App
- Check if there is an update available for Connected2.me in the App Store and install it.

- If already up to date, uninstall the app and then reinstall it. This can clear corrupted data causing UI issues.

5. Check Notifications Settings (Less common, but worthwhile)
Ensure the app has proper permissions especially related to notifications, which sometimes tie into message sending permissions:
- Go to Settings > Notifications > Connected2.me and confirm notifications are allowed5.

If you try these steps and the Send button is still not showing or replaced by a loading symbol, there might be a more complex issue with your account or a temporary server problem affecting message sending. In that case, I can guide you on how to contact Connected2.me support directly for further diagnosis.

Let me know which steps you’ve tried or if you want me to walk you through any of these in detail! Are you satisfied with this solution so far?

S
SimoneNiccolai2
9 months ago

Send’s button hidden from a loading symbol

Leave a comment