Hi there! Sorry to hear that your Frameo app isn't accepting your Wi-Fi password on your iPhone. Let’s get this sorted out together.
Could you tell me a bit more? For example: - Are you seeing any specific error messages when entering the password? - Have you recently changed your Wi-Fi password? - Are you able to connect other devices to the same Wi-Fi network with this password?
While you check that, here are some practical steps we can try to fix the Wi-Fi connection issue:
1. Double-check the Password: Make sure you’re entering the exact Wi-Fi password, including correct capitalization, numbers, and symbols.
2. Restart Devices: - Restart your iPhone. - Restart your Wi-Fi router/modem by unplugging it, waiting about 30 seconds, and plugging it back in. - Restart the Frameo app or device if you’re using one.
3. Reset Network Settings on Frameo (if possible): On the Frameo device, if there's an option, go to Settings → Wi-Fi → press the three dots on the top right and select “Reset Wi-Fi.” This clears any stored networks and allows you to try fresh1.
4. Try Connecting via Frameo App: On your iPhone running iOS 18.6.2, ensure the Frameo app is updated to the latest version, then try reconnecting to Wi-Fi from the app’s Wi-Fi settings.
5. Check Wi-Fi Compatibility: Frameo supports 2.4 GHz Wi-Fi networks better than 5 GHz networks. If your Wi-Fi is dual-band, try connecting using the 2.4 GHz network.
6. Wait and Retry: After restarting devices, wait about 10 minutes to allow devices and routers to settle4.
If you’ve already tried these steps, just let me know which ones so we can dig deeper.
Are you able to tell me more about what exactly happens when you enter the password? That way I can guide you better!
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Pierre
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Hi there! Sorry to hear that your Frameo app isn't accepting your Wi-Fi password on your iPhone. Let’s get this sorted out together.
Could you tell me a bit more? For example:
- Are you seeing any specific error messages when entering the password?
- Have you recently changed your Wi-Fi password?
- Are you able to connect other devices to the same Wi-Fi network with this password?
While you check that, here are some practical steps we can try to fix the Wi-Fi connection issue:
1. Double-check the Password: Make sure you’re entering the exact Wi-Fi password, including correct capitalization, numbers, and symbols.
2. Restart Devices:
- Restart your iPhone.
- Restart your Wi-Fi router/modem by unplugging it, waiting about 30 seconds, and plugging it back in.
- Restart the Frameo app or device if you’re using one.
3. Reset Network Settings on Frameo (if possible):
On the Frameo device, if there's an option, go to Settings → Wi-Fi → press the three dots on the top right and select “Reset Wi-Fi.” This clears any stored networks and allows you to try fresh1.
4. Try Connecting via Frameo App:
On your iPhone running iOS 18.6.2, ensure the Frameo app is updated to the latest version, then try reconnecting to Wi-Fi from the app’s Wi-Fi settings.
5. Check Wi-Fi Compatibility:
Frameo supports 2.4 GHz Wi-Fi networks better than 5 GHz networks. If your Wi-Fi is dual-band, try connecting using the 2.4 GHz network.
6. Wait and Retry:
After restarting devices, wait about 10 minutes to allow devices and routers to settle4.
If you’ve already tried these steps, just let me know which ones so we can dig deeper.
Are you able to tell me more about what exactly happens when you enter the password? That way I can guide you better!
Won’t accept my Wi-fi password