Hi there! I see your Frameo picture frame is showing it's not connected to WiFi. Let's figure out what might be causing this and get it back online.

To start, could you please tell me:
- Are you seeing any specific error messages on the frame?
- Is your WiFi normally working fine with other devices like your iPhone?
- Is your frame close enough to your WiFi router to get a good signal?

In general, here’s a step-by-step approach to troubleshooting the WiFi connection issue on a Frameo frame:

1. Power Cycle the Frame and Router
Unplug your Frameo frame from power, wait about 2-3 minutes, then plug it back in. Do the same with your WiFi router if possible. This can clear temporary glitches.

2. Check WiFi Band Compatibility
Many Frameo frames only support the 2.4 GHz WiFi band, not 5 GHz. Please make sure your router’s 2.4 GHz network is enabled and broadcasting.

3. Reset WiFi on Frameo
On the frame, go to Settings → Wi-Fi, press the three dots at the upper right, and select Reset Wi-Fi. This will clear saved networks, letting you set up the connection fresh.

4. Re-connect to WiFi
After resetting, go back to Wi-Fi settings on the frame, find your network name, and enter the password carefully.

5. Check Network Password and Encryption
Ensure your WiFi password is correct and that your router uses a supported encryption type (WPA2 is most reliable).

6. Update Firmware via the Frameo App
If the frame connects briefly or partially, check the Frameo app on your iPhone for any firmware updates. Updates can fix bugs affecting connectivity.

If these steps don’t fix the issue, let me know what happened at each step, and we can dig deeper. Also, if your frame still can’t see your WiFi network, there might be a hardware issue or something more complex with your router settings.

Would you like me to walk you through any of these steps in detail?