Hi there! I see you're having trouble with the NetShort app not working. To help you better, could you share a bit more about what exactly is happening? For example, are you unable to open the app at all, does it crash, or are you seeing any error messages such as network errors?

Once I have that info, I can guide you through some easy steps to try fixing the issue. Meanwhile, here are some general things we can look at for the NetShort app on your Windows-based WebKit device:

1. Check Your Network Connection: Make sure you have a stable internet connection, as many app issues come from connectivity problems.

2. Restart the App: Close the app completely and reopen it.

3. Clear Cache/Data: If possible on your device, clear the app's cache or temporary files to remove any corrupt data.

4. Update the App: Check if there is an update available for NetShort and install it. Sometimes bugs are fixed with new releases.

5. Restart Your Device: Rebooting your computer can clear temporary glitches.

If these initial steps don't help, I can take you through advanced troubleshooting like checking specific app permissions, verifying your account status, or even looking for server-side issues.

Could you let me know what you've already tried or if you noticed any particular error message? That way, I’ll avoid repeating steps and get right to the root of the problem for you.