Hi! I’m Grace. I’m sorry to hear that your Learn a Language app is stuck on the opening screen with those four dots not moving. Let's work together to get this sorted out.

To start, could you tell me if you have already tried closing the app completely and reopening it? Sometimes that helps refresh it. Also, is your iPhone connected to a stable internet connection, either Wi-Fi or cellular data? The app might need that to load properly.

Once I have that info, I can guide you through some simple steps to fix this. Does that sound good?

I tried that, restarting my phone too. I have good WiFi.

Thanks for letting me know you’ve already restarted your phone and confirmed good WiFi. Since the app still hangs on the white screen with the four dots, let's dig a bit deeper.

Here are some steps we can try next:

1. Try toggling Airplane Mode on and off: This refreshes your phone’s network connection and can sometimes help apps load better. You can do this by opening Control Center (swipe down from the top-right), tapping the airplane icon to enable Airplane Mode, wait a few seconds, then tap it again to disable.

2. Forget and rejoin your WiFi network:
- Open Settings > Wi-Fi.
- Tap the “i” next to your WiFi network.
- Tap “Forget This Network,” then reconnect by selecting the WiFi again and entering the password.

3. Check if the app needs an update through the App Store; an outdated version could cause loading issues.

4. If nothing works, uninstall and reinstall the app:
- Touch and hold the app icon until a menu appears, then tap “Remove App.”
- Go to the App Store and download it again. This refreshes the app’s files and can often resolve loading problems.

5. Lastly, if it still doesn’t work after reinstalling, there might be a server-side issue or an incompatibility with your device’s iOS version. In that case, contacting support via email at [email protected] could be the next best step.

Would you like me to guide you through any of these steps?