[Benjamin] Says internal server issues

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Todd Hursey
7 months ago In Benjamin
Says internal server issues

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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7 months ago

Hi! I see you're encountering an "Internal Server Error" with the Benjamin app on your iPhone. That typically means there is a problem on the app’s server side rather than your device itself. Just to clarify, is this error happening consistently when you open the app, or does it show up intermittently during certain actions?

In the meantime, here are some initial steps you can try to rule out device-side issues:

1. Force close the app and reopen it: Swipe up from the bottom (or double-click the Home button if your iPhone has one), find the Benjamin app preview, then swipe it away to close. Open it again.

2. Restart your iPhone: Sometimes a simple reboot can clear temporary glitches.

3. Check your internet connection: Make sure you have a stable Wi-Fi or cellular data connection.

4. Update the app: Head to the App Store and see if there is an update available for the Benjamin app.

5. Clear app cache (if possible): Although iOS apps don't usually have a direct cache clear option, removing and reinstalling the app can serve that purpose.

6. Sign out and sign back in: If the app allows, try logging out of your account and logging back in.

If you’ve tried those or the error persists, it’s likely a server-side problem with the app’s backend. In that case, the best step is to wait for the Benjamin team to resolve any ongoing issues on their server. You can also check their official support channels or status page if available.

Would you like me to help guide you through the steps above? Or do you want me to check if there are any known server issues currently?

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