Hi there! I understand that your Ambient Weather Network Android app used to show wind data but now it's not displaying that information. Let's figure this out together.

Just to clarify, are you only missing wind data, or are other weather parameters missing as well? Also, have you tried any troubleshooting steps so far, like restarting the app or your device?

Meanwhile, I can suggest a few steps to start with:

1. Restart the App and Device: Close the Ambient Weather app completely and reopen it. Also, try rebooting your Android device. Sometimes this helps reset any temporary glitches.

2. Check App Permissions and Data Usage: Make sure that the Ambient Weather app has all necessary permissions enabled, especially for background data and location. On Android, go to Settings > Apps > Ambient Weather > Permissions and Data usage to verify.

3. Clear Cache: In your device's settings, find the Ambient Weather app, and clear its cache data. This will not delete your settings but will refresh the app storage.

4. Check Internet Connection: Ensure your Android device has a stable internet connection, as the app needs to fetch live data.

5. Confirm Station and Location Settings: Sometimes, if the station's location data in the app or on AmbientWeather.net is not correct, certain parameters may not show. Double-check your station's latitude and longitude settings for accuracy1.

6. Reinstall the App: If nothing else works, uninstall the app, restart your device, and then reinstall it. This often resolves deeper issues9.

If you have already tried some of these, please let me know which ones so I can suggest the next best steps. Also, if you happen to know your weather station model, that info would help me tailor support better.

Looking forward to your reply!

cleared cache no help data appears on console and in app quick view but there is no tile for wind data. Worked fine until a week ago.

Thanks for these details! Since the wind data used to display and still shows up in your console and quick view but the wind tile itself is missing from the dashboard, it's likely that the tile got hidden or removed somehow after clearing the cache.

You might want to try re-adding the wind data tile to your app dashboard. Here’s how you can check and add the wind tile back:

1. Open your Ambient Weather app on Android.
2. Scroll down the dashboard page past the existing tiles.
3. Look for an option or icon near “Add Back to Dashboard” — tapping that should bring up a list of tiles that can be re-added.
4. Find “Wind” in the list and tap to add it back.

If you don’t see that option, you can try tapping various small icons or menus around the dashboard area to find tile customization options. Sometimes the tile can be hidden rather than fully removed.

If there's any ad-blocker or privacy app active on your device, check if it might be blocking content in that tile, as some users have reported tile-loading issues related to ad blockers.

Here is an official FAQ that explains how to unhide or add missing tiles to your dashboard in case you'd like to confirm the process visually: How Do I Unhide Or Add Back A Tile To The Dashboard? [1]

Let me know if you’re able to find and add back the wind tile or if you need help navigating those menus!

sucess

I'm glad to hear you got the wind data tile back! If you're interested, I can share some success tips to help you get the most out of the Ambient Weather Network app and keep it running smoothly. Would you like that?