If your HiWatch is not reading distance while running, there are several troubleshooting steps you can take to resolve the issue:

1. Restart the Device: Sometimes, simply restarting your HiWatch can resolve temporary glitches that prevent accurate distance tracking.

2. Check GPS Settings: Ensure that the GPS settings are properly configured:
- Navigate to the settings menu on your HiWatch.
- Look for the "Location" or "GPS" settings.
- Make sure GPS is enabled and set to the highest accuracy mode if available.

3. Set Manual Workout Start: If your HiWatch has a workout start feature:
- Go to the running settings.
- Change the workout start option to "Manual."
- This ensures that the GPS data is registered correctly before you begin your run - learn more.

4. Connect to GPS Before Starting: Always wait for your watch to connect to GPS before you start running.
- Go outside, then initiate the run session only after the GPS signal stabilizes.

5. Check App Permissions: If you are using a companion app, ensure it has the necessary permissions to access location data:
- Go to your phone's settings.
- Locate the app permissions section and grant location access to the HiWatch companion app.

6. Reset Distance Tracking: Some users find that resetting their distance tracking helps:
- Delete previous workout history in the watch settings to enable fresh tracking.

7. Update Software: Ensure that both your HiWatch and its companion app (if any) are running the latest software. Check for updates and install them as needed.

8. Calibration: If the issue persists and your device allows it, you might need to calibrate the watch. Some devices require users to walk a known distance to set accurate readings.

9. Contact Support: If none of these steps resolve the problem, consider reaching out to HiWatch customer support for further assistance or repairs.

By following these steps, you should be able to troubleshoot and potentially fix the issue of your HiWatch not reading distance accurately when you run - learn more.