[FloSports] I cannot get into Flo racing to watch Tuscarora 50 race tonight. One of the biggest races!

S
Scott McCann
8 months ago In FloSports
I cannot get into Flo racing to watch Tuscarora 50 race tonight. One of the biggest races!

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Emily Roberts

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8 months ago

Hi there! I’m really glad you reached out about watching the Tuscarora 50 race on FloRacing. That sounds like an exciting event!

To help you get access on your Mac (OS X 10.15.7), can you tell me a bit more about what’s happening when you try to watch? For example:
- Are you able to log into your FloSports account?
- Does the video player load but not start?
- Do you see any error messages?
- Are you using a browser to watch, and if so, which one?

These details will help me guide you with a specific fix. Meanwhile, here are some general quick checks:
1. Make sure your browser is up to date. Safari on macOS 10.15.7 should work fine, but trying Chrome or Firefox could help isolate browser issues.
2. Clear your browser cache and cookies, as stale data can block playback.
3. Restart your browser and try again.
4. Verify your internet connection is stable and streaming speeds are adequate.

If you are logged in and still can’t watch, sometimes FloSports experiences temporary issues but their team usually resolves them quickly. I found a recent note mentioning they identified and fixed an issue impacting FloSports app users, so that might relate to your problem if it was recent1.

Could you please let me know your exact experience when trying to watch? That way, I can guide you through tailored next steps!

S
Scott McCann
8 months ago

Error message is having difficulty with servers

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Emily Roberts

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8 months ago

Thanks for that info about the server error message— it gives me a clearer picture! Since you’re on a Mac using OS X 10.15.7, and getting a server-related error when trying to access FloRacing, let's try a few focused steps to resolve this:

1. Refresh Your Connection
Sometimes server-related errors stem from a network hiccup. Please try power cycling your modem and router:
- Unplug both modem and router from power for about 30 seconds.
- Plug them back in and wait until all lights stabilize.
- Then try accessing FloRacing again. This can clear up connection issues that impact servers8.

2. Clear Browser Cache and Cookies
Since you’re likely watching through a browser on macOS, clearing the browser’s cache and cookies often resolves server communication glitches. Here’s how for Safari:
- Open Safari, go to the “Safari” menu > “Preferences” > “Privacy”.
- Click on “Manage Website Data...” and then “Remove All”.
- Restart Safari and try again.

3. Try a Different Browser
If you typically use Safari, give Chrome or Firefox a shot to see if the error persists. Sometimes certain browsers handle streaming servers differently.

4. Check FloSports Service Status
Although rare, sometimes the issue might be on FloSports’ side during peak events. Check their social channels or official site to see if they mention server outages or delays.

5. Restart Your Mac
A simple restart clears any background processes that might be interfering with streaming or server communication.

If after these steps you still see any server error message, could you please share the exact text of the error or a screenshot? That way, I can dig deeper or suggest more advanced troubleshooting like DNS changes or account checks.

Let me know how it goes! Are you able to stream the Tuscarora 50 after trying these?

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