Hi there! I understand you’re having trouble with SongbookPro not letting you get new songs from Ultimate Guitar anymore. Let’s try to get to the bottom of this.

First, when you try to get songs from Ultimate Guitar in SongbookPro, what exactly happens? Do you see an error message, or does the search/download just not work? Also, have you recently updated SongbookPro or your iOS version before this issue started?

Meanwhile, here’s a common step-by-step approach that often helps with issues like this:

1. Check the SongbookPro Version: Ensure you have the latest version of SongbookPro installed on your iPhone. Updates often fix connection issues with services like Ultimate Guitar.

2. Confirm Your Internet Connection: Make sure your iPhone is connected to a stable network. Sometimes spotty Wi-Fi or cellular data can interrupt song downloads.

3. Re-login to Ultimate Guitar in SongbookPro: If you linked your Ultimate Guitar account in SongbookPro, try logging out and back in to refresh the credentials.

4. Clear the SongbookPro Cache or Reinstall the App: Sometimes data corruption occurs. Try closing the app completely, rebooting your phone, and reopening the app. If it persists, uninstall and reinstall SongbookPro.

5. Try Downloading from Ultimate Guitar's Website Directly: You can open Ultimate Guitar in your browser on the iPhone, choose a song, and use the “share” option to open it with SongbookPro if that feature is available.

If after these steps you still can’t get songs, it’s worth noting that sometimes Ultimate Guitar changes their data access policies or APIs, which can temporarily block third-party apps like SongbookPro from downloading songs directly.

I saw some discussions where users encountered "403 Forbidden" errors or issues importing songs from Ultimate Guitar, which suggests occasional access restriction might be at play1 4.

Could you please tell me if you’re seeing any specific errors or messages when trying to download? That will help me suggest more targeted fixes.

Are you satisfied with trying these steps so far? If issues persist, we can explore deeper troubleshooting or check if there's a known service disruption.

No errors just shows nothing found in the search

Thanks for letting me know that the search just shows "nothing found" without any error messages. That helps narrow things down quite a bit.

Recently, several users have encountered the same issue where SongbookPro’s search function stops returning results from Ultimate Guitar. From what I’ve seen in recent user reports and community discussions, this seems to be a widespread temporary problem affecting the app's ability to retrieve songs from Ultimate Guitar's database1.

Here’s what you can try next:

1. Force Close and Restart the App
Sometimes the app’s search function glitches briefly. Double-press the Home button (or swipe up if your iPhone uses Face ID), swipe SongbookPro away to close it, then reopen it and retry searching.

2. Log Out and Log Back In
In SongbookPro, log out of your Ultimate Guitar account if you're logged in, then log back in to refresh the connection.

3. Check for App Updates
Make sure your SongbookPro app is updated to the latest version via the App Store. Sometimes developers fix these kinds of issues in updates.

4. Temporary Workaround
Users have found that sometimes closing the app entirely, opening a favorite song, then fully restarting the app again allows search to work temporarily2. You might try that sequence.

If you’ve tried these and it still doesn’t work, it likely means the issue is on the app side or Ultimate Guitar's end, not something on your device. In that case, the developers might be working on a fix. You could also reach out to SongbookPro support directly at [email protected] to report this ongoing search issue so they know it’s still affecting users.

Let me know if you want me to help guide you through any of these steps or if you notice any changes in the search behavior! Are you satisfied with this guidance so far?