If you are encountering the message "an eventless date" on Sofascore and the app is not loading any fixtures, here are the actionable steps you can follow to potentially resolve the issue:

1. Check Your Internet Connection:
- Ensure that your device has a stable internet connection, as this is necessary for the app to load fixtures. You can test this by trying to access a different website or app.

2. Restart the App:
- Completely close the Sofascore app and then reopen it. This can help refresh the app’s data.

3. Clear App Cache:
- On Windows, go to Settings > Apps > Sofascore, then select 'Storage' and click on 'Clear Cache'. This can remove any corrupted data that may be causing the issue.

4. Update the App:
- Check if there's a new version of the Sofascore app available. Go to the Microsoft Store, search for Sofascore, and update if prompted. An outdated app can lead to functionality issues - learn more.

5. Reinstall the App:
- If clearing the cache does not work, consider uninstalling the Sofascore app and then reinstalling it. This can often fix persistent issues and load the latest version of the app.

6. Check Server Status:
- Occasionally, the Sofascore service may face downtime or technical issues. You can check the operational status of Sofascore via third-party status tracking websites to see if there are any known problems - learn more.

7. Contact Support:
- If the problem persists after trying the above steps, reach out to Sofascore support for assistance. You can contact them via email at [email protected], detailing your issue for further help - learn more.

8. Check for App Settings:
- Sometimes, specific settings within the app can limit the display of fixtures. Check your settings to ensure that you have selected the leagues or tournaments you wish to follow.

By following these steps, you should be able to troubleshoot the issue of the app showing "an eventless date" and not loading any fixtures.