Hello! I understand you're not receiving notifications from the TeamReach app on your iPhone with iOS 18.6. Let's work together to get that sorted out.

First, can you tell me if you’ve checked a few basics already? For example, are notifications enabled both in your iPhone settings for the TeamReach app, and inside the TeamReach app itself? If you're not sure how to check, I can guide you through step-by-step.

Meanwhile, here’s a straightforward checklist to start with:

1. iPhone Settings:
- Go to Settings > Notifications.
- Find and select TeamReach.
- Ensure Allow Notifications is turned on.
- Check that your alert style is set to show on the Lock Screen, Notification Center, and Banners.
- Verify that sounds and badges are enabled as you prefer.

2. Within TeamReach App:
- Open the TeamReach app.
- Go to the team or group you are part of.
- Tap the gear icon in the upper right corner.
- Make sure Push Notifications are turned on there.

3. Additional Checks:
- Ensure your iPhone is not in Do Not Disturb mode.
- Confirm that your app is updated to the latest version in the App Store.
- Try logging out of the app and logging back in to refresh permissions.

If you’ve already tried these or if anything behaves unexpectedly during these steps, please let me know. We can dive deeper from there.

Are you ready to try these steps, or would you like me to walk you through them in more detail? Also, do you use any special sound or alert setups on your phone that might affect notification delivery?

Done all these but don’t know how to log ou

Thanks for letting me know you've checked those settings. Logging out can sometimes help refresh app permissions.

Here’s how to log out of the TeamReach app on your iPhone:

1. Open the TeamReach app.
2. Look for your user profile picture or initials — typically, this is in the top right corner of the main screen.
3. Tap on your profile icon to open the user menu.
4. In the menu that appears, you should see the option Log Out or Sign Out.
5. Tap Log Out, and confirm if prompted.

Once logged out, you can log back in using your usual credentials. This often helps reset notification permissions and can clear any possible glitches.

If you don’t see the profile icon to tap or the logout option is missing, please let me know, and we can explore alternative ways to refresh your session or look for app updates or reinstall the app.

Would you like me to guide you step-by-step through the logout process on your screen?