Hi there! I see you’re having trouble deleting members' messages in the TeamReach app on your Mac with OS X 10.15.7. To help you better, could you tell me if you’re trying to delete your own messages or messages sent by other members? Also, are you an admin or a regular group member? That will help me guide you more precisely.

Meanwhile, I can share that TeamReach currently doesn’t support deleting all messages at once through the app interface, especially messages from other users, unless specific admin privileges are in place. Often, only moderators or admins can delete others' messages, depending on the group settings.

Here’s a general approach you might try:

1. Check Your Permissions:
Make sure you are logged in as an admin or moderator. Only these roles typically have rights to delete messages from other members.

2. Try Deleting Individual Messages:
- Open the chat conversation.
- Hover over the message you want to delete.
- Look for a small menu icon (like three dots or a trash can).
- If available, click it and select "Delete."

If that option is missing for messages from other members, it might be restricted.

3. Update the App:
Ensure your TeamReach app is updated to the latest version for Mac, as features and permissions can improve with updates.

4. Log Out and Back In:
Sometimes, a quick logout and login can refresh permissions.

5. Contact TeamReach Support:
If you still can’t delete members' messages and you’re an admin, it could be a limitation on the app or a bug. Reaching out to TeamReach support can clarify if your account can have this feature enabled or if there’s a workaround. Their contact info is on their official website.

Would you like me to walk you through checking your admin status or accessing specific settings on your Mac? Or do you want me to help draft a message to TeamReach support for you?

Just let me know!

Team members

Thanks for clarifying that you want to add team members in the TeamReach app on your Mac. I can guide you through the process!

Here’s a step-by-step on how to add members to your team or group in TeamReach:

1. Open TeamReach on Your Mac:
Launch the app and log in with your account that has admin or manager privileges for the team.

2. Go to Your Team or Group:
Select the specific team or group you want to add members to.

3. Access the Member Management Section:
Look for a section or menu item called “Members,” “Team,” or “Manage Members.” This is usually within the group settings or sidebar menu.

4. Add Members:
Typically, you can add members in these ways:
- Invite by Email: Enter the email addresses of the people you want to add. The app will send them an invite.
- Share Group Code: The app often generates a group code that people can enter themselves to join the team.
- Direct Add (if allowed): Some teams allow admins to add users directly by their email address without an invitation needed.

5. Confirm Invitations:
Once invited, the team members will usually receive an email or app notification prompting them to join.

6. Verify Member Status:
In the member list, you can see who has accepted the invite, who is pending, and manage roles if needed.

If you want, I can also guide you through these steps visually, or if you prefer a link to a video tutorial that shows this process, just let me know!

Would you also like help with confirming that your account has sufficient permissions to add members? Sometimes, being a regular member limits adding new people.

Here’s a useful video for adding members on TeamReach: How to Add Members to your Teams/Groups in the App! 4

Does this help you get started with adding your team members?