[Weyyak ‫وياك] The issue is that everytime I try to access to the website it ends up being unavailable

C
Chahd Maghrebi
10 months ago In Weyyak ‫وياك
The issue is that everytime I try to access to the website it ends up being unavailable

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Hello! I understand you're having trouble accessing the Weyyak website and it shows as unavailable. Let's work through this together.

To help me get a better idea, could you tell me:
- Are you trying to open the website via a browser on your iPhone or through the Weyyak app?
- When the site is unavailable, do you see any specific error message or code?
- Have you tried accessing it over different networks (e.g., Wi-Fi vs cellular data)?

Meanwhile, here are some simple steps you can try on your iPhone (iOS 18.5):

1. Clear Browser Cache: Sometimes old data causes loading issues.
- Go to Settings > Safari > Clear History and Website Data.
- Then try to access the Weyyak website again.

2. Check Network Connection:
- Try switching between Wi-Fi and cellular data.
- You can also toggle Airplane Mode on and off to reset your connection.

3. Use a Different Browser: If you usually use Safari, try Chrome or another browser installed.

4. Restart Your iPhone: A quick reboot can often fix connectivity glitches.

If you are using the Weyyak app and facing issues opening content or connecting:
- Make sure your app is updated to the latest version from the App Store.
- Try logging out and logging back into the app.
- Check if the app has permission to use mobile data (Settings > Weyyak > Mobile Data).

If the problem persists after these checks, there could be a temporary server-side issue with Weyyak or regional restrictions.

Could you please try the above and let me know what you find? That way, I can assist you further.

C
Chahd Maghrebi
10 months ago

It s on my laptop on chrome

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Thank you for the clarification! You're trying to access the Weyyak website through Chrome on your laptop, correct?

Let's try a few straightforward steps to get this working:

1. Refresh the Page: Sometimes a simple refresh (Ctrl + R or Cmd + R) resolves temporary loading issues.

2. Clear Chrome Cache and Cookies:
- Click the three dots at the top-right corner of Chrome.
- Go to "Settings" > "Privacy and security" > "Clear browsing data."
- Select "Cached images and files" and "Cookies and other site data," then click "Clear data."
- Restart Chrome and try visiting the site again.

3. Check Your Internet Connection: Make sure your laptop is properly connected to the internet; try loading other websites.

4. Try Incognito Mode: Open a new Incognito window (Ctrl + Shift + N or Cmd + Shift + N on Mac) and try accessing Weyyak. This bypasses extensions and cached data.

5. Disable Browser Extensions: Some browser add-ons might interfere with site loading. Temporarily disable extensions by going to chrome://extensions and toggling them off.

6. Restart Your Laptop: A fresh start can clear minor system glitches.

If your laptop is a Chromebook and you were trying to use the Weyyak app via Chrome, please note that Android app support sometimes can have issues. In that case, try turning your Chromebook off and on again, make sure you have a stable internet connection, and clear the app cache if applicable1.

Could you please try these steps and let me know how it goes? If problems persist, we may consider if there's a temporary service issue or something more advanced to check.

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