Hi! I see that your Magic Home Pro app is not accepting your password and you're unable to reset it. I want to help you get this sorted out.

To start, can you tell me a bit more about what happens when you try to reset your password? For example, do you get any error messages, or does the reset option just not work? Also, are you trying to reset the password within the app or via email? This info will help me tailor the solution better.

In the meantime, here’s a step-by-step approach we can try:

1. Double-check the password: Sometimes the app might be case-sensitive or have special character requirements. Make sure the password you’re entering matches exactly what you set.

2. Reset the password properly: Usually, the app offers a "Forgot Password" option on the login screen where you can enter your registered email to receive a reset link. If you don’t see that or the reset link is not arriving, please check your email’s spam/junk folder.

3. Clear app cache/data: Since you’re using an Android OS 10 device via a WebKit environment, clearing app cache or data can help remove any corrupted files. Go to Settings > Apps > Magic Home Pro > Storage > Clear Cache and Clear Data. Then restart the app and try again.

4. Check app updates: Make sure your app is updated to the latest version from the Google Play Store. Older versions might have bugs affecting login and reset functions.

5. Try logging in from a different device or browser: See if you can log in on another phone or computer. This can help determine if the issue is device-specific.

6. Network Issues: Ensure your internet connection is stable. Sometimes weak or unstable Wi-Fi/data causes login processes to fail.

If these don’t help, there may be an account-related issue on their server side, or a bug affecting your account's password reset function. If so, I can help with the next steps, like contacting Magic Home Pro support at [email protected].

Let me know if you’ve already tried any of these or if you see any specific messages, and we can go deeper!