Hi! I understand that with your Chromecast HD app, live TV streams fine but videos from the media library keep loading without playing. Let's get to the bottom of this together.

First, a couple of quick questions to better understand:
- Are you casting from a browser or a mobile app to Chromecast on your Windows 10 device?
- Is your Wi-Fi connection stable and strong where Chromecast is located?
- Have you tried rebooting your Chromecast device and your router recently?
- Are other apps or streaming services casting to Chromecast working fine regarding buffering?

In many cases, this kind of selective buffering happens due to network issues or app cache problems. Here's what you can try step by step:

1. Restart your Chromecast and Router: Turn off and unplug both your Chromecast and your Wi-Fi router, wait about 30 seconds, then plug them back in. This often resets connections and resolves buffering.

2. Clear Chromecast App Cache/Data: If you are using a Chromecast app on your PC or mobile (e.g., RTVE Play), clearing the cache can help remove corrupted temporary data.

3. Check Network Speed & Congestion: Streaming from the media library usually requires higher bandwidth than live TV. Make sure no other devices/apps are heavily using your internet during streaming. You might also want to test your internet speed.

4. Lower Streaming Quality Settings: If the app allows, try lowering the video quality from HD to SD or a lower resolution in the media library playback options.

5. Update the Chromecast and RTVE Play App: Ensure both your Chromecast firmware and the RTVE Play app are updated to the latest versions.

6. Try Casting from a Different Device or Browser: Sometimes browser/casting issues are device-specific; casting from another device or browser might isolate the issue.

If after these steps you’re still facing loading problems only with media library videos, it might be beneficial to uninstall and reinstall the RTVE Play app or factory reset your Chromecast as a last resort.

Let me know which steps you’ve tried so far, and if you want, I can guide you through any of these in detail! Are you satisfied with this approach for now?

Hey! I’ve had the same issue before live TV works fine, but videos from the media library just keep loading. It’s usually a network or caching problem. Try restarting your Chromecast, router, and the device you’re casting from; make sure Chromecast is on a 5 GHz Wi-Fi network; and clear the app’s cache or reinstall it. Also check for updates on both the app and Chromecast. If that doesn’t help, try lowering the video quality or casting from a different device to see if it’s app-specific. A quick reset often fixes it.