Hi there! I understand that you’re seeing a message saying “log in to load” when trying to use ShopRite, is that right? Could you tell me a bit more about when this happens? For example, are you using the ShopRite website or their app? Also, have you already tried logging in, or does it keep prompting you before you can even enter your details?

Knowing these details will help me guide you better to fix the issue.

I logged in and out , also refreshed. I'm also on my labtop

Thanks for the details! Since you’re on your laptop using Windows 10 and you’ve already tried logging out and back in and refreshing, let’s try a few more steps to get this sorted out:

1. Clear Browser Cookies and Cache
Sometimes, old or corrupted cookies and cache can cause login-related issues. Here’s how to clear them on your WebKit browser:
- Open your browser and go to Settings.
- Find the option labeled “Privacy & Security” or similar.
- Look for “Clear browsing data” or “Clear cookies and cache.”
- Select “Cookies and other site data” and “Cached images and files,” then clear them.
- Restart the browser and try logging in again.

2. Check Cookie Permissions
ShopRite requires cookies to keep you logged in. Make sure cookies are not blocked for the ShopRite site:
- Go to your browser’s settings and look for “Site Permissions” or “Cookies.”
- Ensure that cookies are allowed for shoprite.com.

3. Try Logging In Using Another Browser
This helps check if the issue is browser-specific. If you have Chrome, Edge, or Firefox installed, try logging into ShopRite there.

4. Disable Browser Extensions
Some extensions, like ad blockers or privacy tools, can interfere with site functions. Temporarily disable them to see if that fixes the problem.

If after these steps the message “log in to load” still appears, it might be something on ShopRite’s side or your account. At that point, I can help check further or recommend contacting ShopRite support directly at [email protected].

Would you like me to guide you through clearing cookies or checking permissions step-by-step? Or have you tried some of these already?