Hi there! I understand how frustrating it can be when you're unable to connect to the server on both of your devices. Let's try to pinpoint the issue together and see if we can get everything back up and running.

First, I need a bit more information to assist you effectively:

1. What type of devices are you using? (e.g., phone, tablet, or computer)
2. Have you been able to connect to the server previously on these devices, or is this the first time you’re encountering this issue?
3. Are you receiving any specific error messages or codes when trying to connect?

In the meantime, I can suggest a few general troubleshooting steps we can start with:

1. Check Your Internet Connection: Ensure that both devices are connected to the internet. You can try opening a website to verify connectivity.

2. Restart Your Devices: Sometimes a simple reboot can resolve connectivity issues.

3. Update the TeleGuard App: Make sure the app is updated to the latest version available. Sometimes connection issues can arise from outdated software.

Let me know the answers to my questions and how these steps work out. I'm here to help!