[Bible] Lost my plan & plan activity. App suddenly asking me to log in.

B
Brook
6 days ago In Bible
Lost my plan & plan activity. App suddenly asking me to log in.

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Charlotte Green

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6 days ago

Hello! I see your Bible app suddenly asked you to log in and now your plan and plan activity seem to have disappeared. Let's work together to get this sorted out.

First, may I ask if you had been logged in previously and using your plan with an account? Also, did this happen after any app update or device changes? This information helps me better understand the situation.

In the meantime, here are a few steps that often help with similar issues on Android 10 with the WebKit browser environment:

1. Log in Again: Since the app is prompting you to log in, please sign back in using the same account credentials you used before. Your plans and activity are tied to your account and logging in should restore them.

2. Force Close and Reopen: Close the Bible app completely. On Android, go to Settings > Apps > Bible App > Force Stop, then reopen the app.

3. Clear Local Cache: Sometimes cached data can cause glitches. To clear cache, go to Settings > Apps > Bible App > Storage > Clear Cache. This will not delete your data stored on your account.

4. Check for Updates: Ensure the Bible app is updated to the latest version in the Google Play Store.

5. Verify Internet Connection: Confirm your device has a stable internet connection as the plan and activity sync rely on it.

If after logging in your plan still doesn't appear, try tapping the "+" sign near "Today's Readings" or in the Plans section to see if your plan can be re-selected.

If none of these steps resolve it, there may be a sync issue or server-side problem, in which case reaching out to YouVersion support directly at [email protected] could provide further assistance.

Let me know how these steps go or if you already tried some of them! I’m here to help you get your Bible reading plans and progress back on track. Are you comfortable trying these steps now?

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