Hi there! I understand you're having trouble logging into the ZBD app web page. Let's get this sorted out together. To start off, could you tell me:

- Are you seeing any error messages when trying to log in?
- Is this happening on the ZBD website or inside the ZBD app browser?
- Have you tried logging in before successfully on this device?
- Are you using any particular authentication method, like email/password or social login?

Meanwhile, a common and simple step to try is clearing your browser's cache and cookies, as sometimes old or corrupted data can interfere with login processes on Android WebKit browsers. Here is how you can do this on your Android 10 device:

1. Go to your device's "Settings."
2. Tap on "Apps" or "Applications."
3. Find and select your WebKit-based browser.
4. Tap "Storage."
5. Hit "Clear Cache" and then "Clear Data" or "Clear Cookies."
6. Restart the browser and try logging in again.

If that doesn’t help, also double-check your internet connection is stable. Let me know what error message you see, if any, and if clearing cache helped, and we can go further from there.

It says please check the fields and try again

Thanks for the details! The message "Please check the fields and try again" usually means something in the login form isn't filled out correctly or is missing. Let’s go through some common causes and fixes step-by-step:

1. Double-check the email/username and password fields:
- Make sure there are no extra spaces before or after your entries. Sometimes copy-pasting can add spaces.
- Confirm that the email is typed correctly and the password matches your correct credentials.

2. Check for required fields:
- Some login forms might require additional information. Ensure all fields marked with an asterisk (*) or any mandatory field are entered.

3. Password requirements:
- If you recently changed your password, verify you’re using the new one exactly, including case sensitivity.

4. Retry on a different browser or the ZBD app if possible to see if the issue is browser-specific on WebKit.

5. Disable any autofill suggestions temporarily; sometimes, autofill can insert incorrect or partial info.

6. If you have the option, try the “Forgot Password” link to reset your password and see if that resolves a hidden credential issue.

If all this looks correct and you're still stuck, it could be a validation issue on the server side or a form submission bug. In that case, I recommend contacting ZBD support directly via [email protected] for deeper troubleshooting.

Please let me know if any of these steps work for you or if you want to try a more detailed fix! Are you satisfied with this approach so far?

Is there a forgot password option?

Yes, the ZBD web login page does have a "Forgot Password" option. On the login screen, you should see a "Forgot Password" link that you can tap or click. This will prompt you to enter your registered email address, and then the system will send you instructions to reset your password. This is a helpful step if you’re unsure about your current password or if your login attempts keep failing with field errors.

If you don’t see the option clearly, try visiting this direct login page for ZBD where the "Forgot Password" link is available: https://dashboard.zebedee.io/login or https://feedback.zebedee.io/login

Give that a try, and if you need help walking through the reset process, just let me know! Are you satisfied with this solution?

Nothing works

Thanks for letting me know! Since the usual steps like checking the fields, clearing cache, and using the "Forgot Password" option haven’t resolved the login issue, let's try a few more advanced steps to troubleshoot:

1. Check Network Connection Again:
Ensure you are on a stable internet connection, preferably Wi-Fi or a strong mobile data signal. Sometimes unstable or restricted connections can cause login issues.

2. Try Using a Different Browser or Device:
Since you’re on WebKit/Android 10, try logging in from another browser (like Chrome or Firefox) or a different device if available. This can help isolate whether the problem is specific to your browser/device.

3. Check for Account-Related Issues:
There have been some cases where users report account authentication problems that require support intervention. If your account is flagged or blocked, this error can appear even if credentials are correct.

4. Contact ZBD Support Directly:
Because the problem persists, and it might be related to your account status or server-side validation, the best next action is to reach out directly to ZBD support at [email protected]. Provide them with the exact error message and steps you tried. They can check your account in the backend and assist further.

5. Review Community Forums for Similar Issues:
Users sometimes face similar login difficulties, and forums like JustUseApp forum on ZBD account issues have threads where solutions or current problems are discussed. It can be worth browsing or posting there if you want community insights.

If you want, I can help draft an email to support with your issue details to speed things up. Please let me know how you want to proceed! Are you satisfied with this approach so far?1 2