[Walgreens] I’m having to sign ever time and used to not be that way

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Gerita
1 month ago In Walgreens
I’m having to sign ever time and used to not be that way

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 month ago

Hi there! I understand that the Walgreens app is requiring you to sign in every time you open it, even though it used to keep you logged in. Let's see if we can get that fixed for you.

First, can you tell me if this happens immediately after closing the app, or after some time? Also, have you tried any fixes already, like reinstalling the app or checking your phone settings?

In the meantime, here’s a helpful set of steps to try that often resolves this issue with the Walgreens app on an iPhone running iOS 18.7:

1. Check Device Settings for Cookies and App Permissions
Make sure your device and the Walgreens app are allowed to store cookies and data. If cookies or local data are blocked or cleared frequently, the app might not remember your login. To check this:
- Go to Settings > Safari (even though you use the app, cookies settings here can affect login persistence).
- Make sure Block All Cookies is OFF.
- In Settings > Walgreens app, ensure permissions for Background App Refresh and Cellular Data (if applicable) are ON.

2. Keep the App Updated
Make sure you have the latest version of the Walgreens app from the App Store. Updates often fix bugs related to login and session handling.

3. Clear the App Cache/Reset Login Data
Since iOS doesn't have a direct cache clear, you can try signing out completely from the Walgreens app (if signed in), then force close the app (swipe it away in the app switcher), and reopen it. You can also uninstall and reinstall the app to clear any stale data.

4. Check Network Connection
Sometimes unstable or restricted networks (like some public Wi-Fi) can interfere with session tokens, causing logouts. Try logging in via your cellular data or a trusted Wi-Fi network.

5. Enable Background App Refresh
This helps maintain processes that keep your session active:
- Settings > General > Background App Refresh > Ensure it’s ON for Walgreens.

6. Sign in again and choose "Remember Me" options, if available
Some apps show a "Remember Me" checkbox on login. Confirm you select that.

If after these steps you still experience constant logouts, it could be an issue with your account or a server-side problem with Walgreens. In that case, resetting your password might help, or contacting Walgreens support directly at [email protected] for account-specific assistance.

Would you like me to walk you through any of these steps right now? Also, please let me know if you noticed this problem started after an update or other changes to your device or app.

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