Hi! I see that your 1 mg tacrolimus prescription has shown as canceled in the Walgreens app for the past month, and you mentioned you're unable to place an order for it through the app. I want to help you get this sorted out.

To better assist you, may I ask:
- Did you receive any message or reason given for the cancellation in the app?
- Have you recently had any changes with your prescription—like a doctor's update or pharmacy communication?
- Are you trying to refill a current prescription, or was this a new order you were placing?

Meanwhile, here’s a good starting point to help with prescription cancellations on the Walgreens app:

1. Sometimes cancellations can occur if Walgreens' pharmacy needs clarification or renewal authorization from your doctor.
2. The best next step is to contact the Walgreens pharmacy where your prescription is usually filled. They can provide specifics on why it was canceled and advise on getting it reinstated or reordered.
3. You can also try calling Walgreens Customer Service at 1-877-250-5823. They can look into your online account’s status and help coordinate with the pharmacy if needed.
4. If the app is showing cancellations but you haven't been notified, it might be a technical sync issue. Clearing the app cache or reinstalling the app can sometimes refresh it, though this is less common on iOS.

If you want, I can guide you through calling your Walgreens pharmacy or contacting Customer Service. Would you like me to help with that?

Are you satisfied with getting started on these steps?