Hi there! I'm sorry to hear that the ZINIO app won't open on your iPhone. Let's work together to troubleshoot this issue.

First, could you let me know if you’ve tried any troubleshooting steps so far? For example, have you attempted to restart the app or your phone?

yes I did

Thanks for letting me know! Since you've already tried restarting the app and your phone, let's explore a couple more options to see if we can get ZINIO up and running again.

1. Update the ZINIO App: Sometimes, an app needs an update to work correctly. Please check if there's a pending update for ZINIO:
- Open the App Store.
- Tap on your profile icon at the top-right corner.
- Scroll down to see if ZINIO is listed in the updates section. If it is, tap “Update.”

2. Reinstall the App: If it’s already updated, you can try deleting the app and reinstalling it:
- Press and hold the ZINIO app icon on your home screen.
- Select "Remove App" and then "Delete App."
- Once deleted, go to the App Store and reinstall it.

3. Check Network Connection: Ensure you're connected to the internet. You can do this by opening Safari or another app that uses the internet to verify connectivity.

If you try these steps and the issue remains, let me know, and we can dive into some more advanced troubleshooting options. Are you satisfied with the solution I provided so far?