Hi there! I see that your D-Minder Pro app is stuck at the "Start Tracking" screen on your iPhone 16. I’d like to help you get this working smoothly. Just to clarify first:

- Is the app completely frozen, or is it just stuck on that screen without progressing?
- Have you tried restarting the app or your phone already?
- Also, have you recently updated the app or your iOS to version 18.6?

These details will help me guide you better. Meanwhile, a common cause for this issue can be the app getting stuck due to a slow data load or temporary glitch.

Here’s a step-by-step approach we can try:

1. Force Close and Reopen the App:
- Swipe up from the bottom of your screen and hold to see the app switcher.
- Find D-Minder Pro and swipe it off the screen to close it.
- Reopen the app and see if it progresses past "Start Tracking."

2. Check App Permissions:
Since the app integrates with the Apple Health app for tracking vitamin D, make sure D-Minder Pro has the necessary permissions:
- Go to Settings > Privacy & Security > Health > D-Minder Pro
- Ensure all relevant data access toggles are enabled.

3. Restart Your iPhone:
Sometimes a simple restart clears background issues:
- Press and hold the side button and either volume button, then slide to power off.
- Wait 30 seconds and turn it back on.

4. Reinstall the App:
If the above steps don’t help, uninstall and reinstall the app:
- Press and hold the app icon, select Remove App, then Delete App.
- Go to the App Store and reinstall D-Minder Pro.

5. Update the App/iOS:
- Check the App Store for any available updates to D-Minder Pro.
- Ensure your iOS is up to date: Settings > General > Software Update.

If after trying these steps the problem persists, it may be a bug with the app on your iOS version, in which case I can help you escalate to the developers or check for server-side issues.

Could you please try these and let me know which step you’re at or if any step helps? That way, I can assist you further!

App stuck at “Start Tracking” D-Minder pro on iPhone 16

Hi again! Thanks for your patience. I looked into your issue with D-Minder Pro being stuck on "Start Tracking" on iOS 16. While there isn’t a direct official fix listed specifically for this problem, I can share some advice that tends to help with app tracking issues on that iOS version:

1. Ensure App Permissions Are Fully Enabled
Double-check that D-Minder Pro has full access to Health data and location services if needed. Sometimes permissions reset after iOS updates.

2. Background App Refresh
Make sure Background App Refresh is enabled for D-Minder Pro:
- Go to Settings > General > Background App Refresh and confirm it’s on for the app.

3. Network Connection
Stable internet access is important for initial sync. Try switching between Wi-Fi and cellular data to ensure the app connects properly.

4. Force Restart iPhone
Perform a force restart on your iPhone 16 to clear out any glitches:
- Quickly press and release volume up, then volume down, then press and hold the side button until Apple logo appears.

5. Reinstall the App
Uninstalling and reinstalling D-Minder Pro often fixes stuck screens.

6. Update or Roll Back iOS
If you just updated to iOS 16.x and this started, check for any patches or consider waiting for a fix from the app developer.

Since I didn't find a precise fix in the recent apps’ related discussions, these general steps are your best bet to resolve tracking hang-ups on iOS 16 devices1.

Give these a try, and let me know if the app still won’t move past "Start Tracking." I’m here to help further or escalate if needed! Are you satisfied with this guidance so far?