Hi there! I understand you're experiencing an issue where the Rexton App barely launches before it shuts off. Let's work through this together to see if we can get it running smoothly for you.
1. Reboot Your Device: Sometimes a simple restart can help clear up any temporary glitches. Please try rebooting your Windows 10 device.
2. Check for Updates: Make sure your Rexton App is updated to the latest version. You can do this by going to the Microsoft Store on your device, searching for the app, and checking for updates.
3. Reinstall the App: If the problem persists, try uninstalling and then reinstalling the Rexton App. To do this: - Press the Windows key, type "Add or remove programs," and hit Enter. - Find the Rexton App in the list and click on it, then select "Uninstall." - After uninstalling, reinstall the app from the Microsoft Store.
4. Check Bluetooth Connection: Ensure that your hearing aids are properly connected via Bluetooth without the Rexton App open. After checking that connection, try to start the app again.
5. Run as Administrator: Right-click on the Rexton App icon and select "Run as administrator." Sometimes, permissions can affect how software functions.
6. Check for Windows Updates: Ensure your Windows system itself is up to date, as compatibility issues may arise with older versions: - Go to "Settings" > "Update & Security" > "Windows Update." - Check for updates and install any that are available.
If you've tried all these steps and the app is still closing unexpectedly, let me know, and we can look into more advanced troubleshooting options or consider reaching out to Rexton support for further assistance.
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Frank Taylor
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Hi there! I understand you're experiencing an issue where the Rexton App barely launches before it shuts off. Let's work through this together to see if we can get it running smoothly for you.
1. Reboot Your Device: Sometimes a simple restart can help clear up any temporary glitches. Please try rebooting your Windows 10 device.
2. Check for Updates: Make sure your Rexton App is updated to the latest version. You can do this by going to the Microsoft Store on your device, searching for the app, and checking for updates.
3. Reinstall the App: If the problem persists, try uninstalling and then reinstalling the Rexton App. To do this:
- Press the Windows key, type "Add or remove programs," and hit Enter.
- Find the Rexton App in the list and click on it, then select "Uninstall."
- After uninstalling, reinstall the app from the Microsoft Store.
4. Check Bluetooth Connection: Ensure that your hearing aids are properly connected via Bluetooth without the Rexton App open. After checking that connection, try to start the app again.
5. Run as Administrator: Right-click on the Rexton App icon and select "Run as administrator." Sometimes, permissions can affect how software functions.
6. Check for Windows Updates: Ensure your Windows system itself is up to date, as compatibility issues may arise with older versions:
- Go to "Settings" > "Update & Security" > "Windows Update."
- Check for updates and install any that are available.
If you've tried all these steps and the app is still closing unexpectedly, let me know, and we can look into more advanced troubleshooting options or consider reaching out to Rexton support for further assistance.
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