Hi there! I see you’re running into an issue where Domino Dreams shows a “gift from us” message, and when you tap it, the game asks you to restart but then crashes. Let’s get this sorted out.

First, just to clarify: Are you able to open the app normally and play otherwise, and the crash happens only when you try to claim that gift? Or does it crash every time you open the app regardless of what you do?

Also, have you tried any steps so far to fix this, like restarting your iPhone or reinstalling the app?

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Assuming the crash happens specifically when claiming the gift, here’s a step-by-step guide to troubleshoot:

1. Restart Your iPhone:
This can clear temporary memory issues that might cause the app to crash.
- Press and hold the side button and volume up button until the slider appears.
- Slide to power off, wait 30 seconds, then press side button to turn it back on.

2. Update the App:
Make sure Domino Dreams is updated to the latest version available on the App Store. An update might have fixed this gift-related bug.

3. Clear App Cache / Data (iOS has limited direct options):
Since iOS doesn’t allow direct cache clearing, try offloading the app:
- Open Settings > General > iPhone Storage > find Domino Dreams.
- Tap "Offload App" (this removes the app but keeps documents/data).
- Then tap "Reinstall App."

4. Reinstall the App:
If offloading doesn’t help, uninstall the app completely:
- Press and hold the app icon > Remove App > Delete App.
- Restart your iPhone.
- Then reinstall Domino Dreams from the App Store.

5. Check Network Connection:
Sometimes connectivity issues cause crashes when apps try to access online gifts. Ensure your internet connection is stable—try switching from Wi-Fi to cellular or vice versa.

If after these steps the gift claim still causes the game to crash, it might be a specific app bug with the gift system. In that case, contacting Domino Dreams support with details about your iPhone model, iOS 18.6.1, and the exact crash scenario could help them investigate and push a fix.

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Would you like me to guide you through any of these steps in detail? Or have you already tried some of these?

Are you satisfied with this plan so far?

It doesn’t allow me to click anything else but accept gift from us and then crashes.

Thanks for the extra info! Since the app crashes as soon as you tap “Accept gift from us” and doesn’t let you do anything else, that’s a tricky loop. Let’s try to break out of it step-by-step.

Here's what I recommend:

1. Force close the app completely to reset the session.
- Swipe up from the bottom and pause near the center (or double-tap the home button if your iPhone has one).
- Find Domino Dreams and swipe it away to close it fully.

2. Check for app updates:
- Open the App Store, tap your profile icon on top right, scroll to updates, and see if Domino Dreams needs updating. Updating might have fixed this known crash issue.

3. Offload and reinstall the app:
- Go to Settings > General > iPhone Storage > Domino Dreams.
- Tap “Offload App” (this keeps your data but deletes the app).
- Then tap “Reinstall App.”
This often fixes corrupted files causing crashes on iOS.

4. Try changing the network connection:
- Switch from Wi-Fi to cellular or vice versa. Sometimes unstable network connections cause gift-related crashes.

5. Temporary work-around from community experience:
Some players have found success by repeatedly trying to open and claim the gift—basically force quitting and relaunching several times until it processes without crash. It's a bit tedious but worth a try if nothing else works4.

6. Contact support if none of the above work:
The gift crashing seems like a known bug that the developers might be patching soon. You can email Domino Dreams support at [email protected] with your device details (iPhone running iOS 18.6.1), the exact problem, and the crash happening after the gift acceptance.

Let me know if you want help walking through any of these steps or if you’ve tried some already. I’m here to help!

Are you satisfied with this plan so far?

Is there a way to clear cache for Domino Dreams app?