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[PalmPay] There is a smart earn transaction that I didn’t authorize and I got debited for no reason
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Emmanuella Njoku
1 year ago In
PalmPay
There is a smart earn transaction that I didn’t authorize and I got debited for no reason
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Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi there! I'm really sorry to hear about the unauthorized Smart Earn transaction on your PalmPay account. Let's work through this together to resolve the issue.
First, could you please confirm the following details for me?
1. What was the amount of the unauthorized transaction?
2. When did you notice that this transaction occurred?
3. Have you already attempted to report this transaction via the app or any other method?
Once I have that information, I can guide you on the next steps to take!