Hi there! I understand you're having trouble with the MyASUS app crashing, and you've already tried reinstalling it. Let's see if we can get to the bottom of this.

Can you tell me more about when the app crashes? For example, does it freeze immediately upon opening, or does it crash after a certain action? Also, do you notice any error messages, or does it just close unexpectedly?

In the meantime, here are a few steps we can try to troubleshoot further:

1. Check Windows Updates: Make sure that your Windows operating system is fully updated. Sometimes, compatibility issues can cause apps to crash. You can check for updates by going to Settings > Update & Security > Windows Update.

2. Run the Compatibility Troubleshooter: This can help resolve any compatibility issues.
- Right-click on the MyASUS app icon and select Properties.
- Click on the Compatibility tab.
- Click on Run compatibility troubleshooter and follow the prompts.

3. Check for Errors in Event Viewer:
- Press Win + R, type eventvwr, and hit Enter.
- In the Event Viewer, go to Windows Logs > Application and look for any error messages related to MyASUS. These logs can provide insight into what's causing the crash.

4. Run System File Checker:
- Open Command Prompt as an administrator by searching for "cmd" in the Start menu, right-clicking, and choosing Run as administrator.
- Type sfc /scannow and hit Enter. This will scan for and attempt to repair any corrupted system files.

5. Check for Driver Updates: Ensure that all your drivers, especially graphics and chipset drivers, are up to date. You can visit the ASUS support website to download the latest versions.

If you've already tried some of these steps, just let me know, and we can explore more advanced options or other potential solutions. Looking forward to your response!

MyAsus app crashes. Tried reinstall, doesn't work.

Thank you for providing more details about the MyASUS app crashing issue. Since reinstalling it hasn’t resolved the problem, let’s explore some more specific troubleshooting steps.

1. Uninstall from Control Panel: Sometimes, uninstalling the app from the Control Panel can help resolve issues more effectively than using other methods.
- Go to Control Panel > Programs > Programs and Features.
- Find MyASUS, uninstall it, and then restart your computer.
- After restarting, reinstall MyASUS from the Microsoft Store.

2. Run as Administrator: This may help if there are permission issues with the app.
- After reinstalling MyASUS, right-click the app icon and select Run as administrator. Sometimes, this can prevent crashes.

3. Check for Background Applications: Other applications might be causing conflicts with MyASUS. Close all unnecessary applications and retry starting MyASUS.

4. Check for System Compatibility: If this app started crashing after an update, consider rolling back to a previous version if you have a restore point set.
- You can check how to roll back by visiting this official ASUS support link for additional guidance (source).

5. Look for Error Logs: As mentioned earlier, you could check the Event Viewer for any error messages that appear when MyASUS crashes. This will typically give you more context about the root cause.
- If you find relevant error messages, feel free to share them here, and we can further investigate.

6. Visit Relevant Forums: I found discussions where others have faced similar issues and found some resolutions helpful. You can check this Reddit thread where users shared their experiences (source) and explore other threads that might have additional insights (source).

If none of these steps resolve the issue, we can escalate this matter further. Let me know how it goes, and I'm here to assist you further!